Domino, Notes and videotape
Header

Social Connections in Vienna

October 27th, 2017 | Posted by elfworld in IBM | Social Connections - (0 Comments)

Last week I attended the Social Connections conference in Vienna. This conference is put together by a group of users and IBM partners, and they alternate between North-America and Europe. This was the twelfth conference, but it was my first.

Not only did I attend, I also did a presentation myself. Since I’ve become Mr. IBM Connections plugins over the last two years, I naturally gave a presentation on those. Again.

Vienna is a beautiful city, with a huge legacy of culture, architecture and history. I arrived the day before the conference started and therefore took the opportunity to do some sightseeing. There are those who frown upon those “hop on and off” tour buses that you find all over the world now, but I love them. They are perfect for getting around to see the best sites, and not too expensive.

The conference itself was attended by several IBM-ers, and they started off and ended the conference by talking about the future of collaboration. Over the two days the conference lasted we could learn about:

  • The way your organization changes because of digital transformation
  • Administration of IBM Connections (which can be a bitch on-premise)
  • Various third party apps and solutions for IBM Connections (and that’s growing, something I’m personally very excited about)
  • Integrated workspaces for employees
  • How to boost user engagement and make sure your change to collaborative solutions succeed, and how not to do it
  • The file solution Box which makes it easier to share files from Connections with people outside your organization
  • Livegrid, which is an even easier way to get your data out of Domino, or make it more easily available for other solutions (and for them to write back to Domino)
  • IBM Watson Workspace, IBM’s version of Slack where you can add their Watson technology, which will function as a bot that can answer questions. A lot of banks are using similar solutions these days without their customers even knowing about it
  • IBM Connections plugins for Microsoft Outlook, Microsoft Office and Windows Explorer, IBM Notes and the MacOS (given by yours truly)
  • Security and hacking. A great lecture was given by my fellow Norwegian Robert Farstad about how they asked professional hackers to hack the IBM Connections solution used by Høyre (the Norwegian political party who currently holds the Prime Minister in Norway)
  • Searching for contents and files
  • Docker
  • IBM Connections Engagement Center and IBM Connections Customizer

Vienna HallwayPhew! Quite a list. But a great conference. If you are interested in learning about any of this stuff, you can find the slides for each session in the agenda. Just click on the More Info button.

I’m interested to see where IBM Connections Pink is going. It seems exciting, but how will customers react to it going from an out-of-the-box-solution to a make-it-into-whatever-you-want-it-to-be solution?

The venue was fantastic. It was like you could hear the ghosts of winter balls past, with the waltz ringing in your ears. Chandeliers, tapestries, long winding staircases, statues, paintings and all other things you think about when you talk about the old Vienna.

Well done to all the organisers! Can’t wait for the next one. Check out my photo gallery from Vienna and the conference.

Here’s my presentation:

Join Me in Vienna

September 22nd, 2017 | Posted by elfworld in IBM - (0 Comments)

Social ConnectionsQuite a few Norwegian ICS customers and partners ahve signed up for the Social Connections conference in Vienna. Why don’t you join us?

Social Connections is an international user group. They set up meetings twice a year, and they alternate between Europe and North-America. The conferences usually last for two days, and a lot of the most famous faces in the ICS community are there to give sessions and presentations. Yours truly will this year present his talk about plugins for IBM Connections.

The conference is also a great opportunity to meet official IBM-ers, new and existing customers and ICS experts that will give you the chance to expand on your knowledge about collaboration.

This autumn the conference is in Vienna, and it takes place on Monday 16th and Tuesday 17th of October, at Palais Pallavicini.

A lot of Norwegians are going, and the Norwegian usergroup, ISBG, is trying to get all Norwegians together for an informal gathering.

Agenda, registration form and information about the conference can be found at socialconnections.info.

Barry RosenThe Norwegian IBM Collaboration Solutions User Group’s (ISBG) spring meeting was held at PwC in Oslo on June 7th and 8th. Around 60 ISBG members, presenters, IBM-partners and people from IBM were there during the course of those two days.

Wednesday started with Roger Johannessen wishing everyone welcome for the very last time as leader of ISBG. From there we moved straight on to Mac Guidera’s keynote. His focus was on how employees today are flooded with too much information. It all just turns into noise. He therefore talked about how IBM’s collaboration solutions can, with the help of cognitive technology, can filter, delegate and prioritise for you.

The systems will lift up what’s important to you, so that you can focus in a much better way. IBM’s solutions will also learn how you work and will help to organize your working day for you.

He talked about IBM Verse, IBM’s web and mobile based mail solution that runs on Domino. You can read his entire presentation here.

What should you choose?

Morten MyrstadMorten Myrstad from The New Company has just become an IBM partner. The first thing he talked about were weather the rumors about the death of the corporate intranet were exaggerated or not.

His point was that the focus should be on people and a change in the company’s culture. You should choose your tools based on this. The keywords are: Management, solutions and learning.

He did a presentation of various solutions for collaboration, like Sharepoint, IBM Connections, @Workplace, Slack, Google Apps, Office, Episerver and some others. It was all a very good walkthrough the various solutions strengths and weaknesses. You can see Morten’s presentation here.

Detective Watson

Oliver BusseBecause of a misunderstanding on part of the soon to be leader of ISBG, Hogne Bø Pettersen, the two next presentations had to switch places. The next presenter was therefore IBM Champion Oliver Busse from We4IT. The techies among the audience loved this presentation and welcomed everything he told about how you can use IBM’s Watson technology in your IBM Notes and web applications with open arms. You can see his presentation here. Demo not included.

The world’s fastest growing IT industry is right now sophisticated attacks on and hacking of companies’ IT systems and infrastructure. Most of the time you get hacked without realizing it until a year or so later. Espen Skjøld from IBM Norway talked about the challenges surrounding  this.

He also spoke of IBM’s service QRadar Advisor, which also uses IBM’s Watson technology to evaluate and validate security measures in a company. This was a very interesting presentation many people liked. You can read it here.

Human Information Processing

Arne NielsenAfter lunch, it was time for Arne Sigurd Rognan Nielsen. He is a former IBM employee. These days he runs his own consultant business called Brainworker. He has worked with a lot of big customers and have helped them to start using collaboration solutions in an effective way. In his session he talked about how he has done this, and via examples from various customers he demonstrated that what’s important is the knowledge and attitude, not the technology. You can read his lecture here.

Next one out was Felix Binsack, IBM Champion and owner of the TimeToAct Group, which were gold sponsors. His company has had great success with their product XCC, which they’ve now sold to IBM. It has now changed its name to IBM Connections Engagement Center (ICEC). This product makes it much easier to transition IBM Connections into a well functioning intranet which can also act as a digital workplace for both web, mobile and pads. Unfortunately we never received his presentation.

Future of web and video conferencing

Thomas Sigdestad from Enonic held a fantastic lecture about progressive web apps. The trend is that the number of mobile apps are decreasing, and instead people develop web apps. This means web web solutions that consists of one dynamic web page, which acts like an app, and which also works offline.

In his presentation he showed several examples, and it’s also a great presentation for Star Wars fans. You can download it here.

Bo Holtemann from IBM Denmark was next. He talked about the partnership between IBM and Cisco. This means you can now integrate WebEx with IBM solutions like IBM Connections. A lot of people have wondered whether this means that IBM’s own video conference solution, Sametime, has been abandoned. But this was refuted by IBM.

The partnership means IBM will be selling Cisco’s WebEx solution for video conferencing. IBM will then take their cognitive technology into this platform. This will make it possible to get your own personal assistant and other helpful functionality. You can see all the details here.

Balloon towerAnd then it was time for speed sponsoring where everybody had to visit one of the sponsor stands. The sponsors then had two minutes to present themselves and their products, before you moved on to the next one.

This was followed by the team competition, which included an audio play, questions, bribing the judges and the building of balloon towers. After this it was a short break before the magical dinner with prizes, speeches, thank you gifts for the board members who are now stepping down and not least Rune Carlsen’s incredible magic show.

An old friend

The next day everybody was up and looked fresh and awake(?) to receive some information from the ISBG board before Barry Rosen from IBM gave his keynote about IBM’s plan for the IBM Notes/Domino platform. He talked about the fact that after you have upgraded to version 9.0.1, there will be no other versions. After this, what you will get are feature packs. These will include upgrades, bug fixes and new functionality.

He also presented a string of new functionality that has already arrived for the platform, and what is expected in the near future. He also presented the fact that you now can choose to use IBM Notes, IBM Verse or Microsoft Outlook with Domino. Both on premise and in the cloud.

Uffe Sørensen then took over and he talked about the “bring your own client”-strategy. It all turned into a very passionate discussion about Notes/Domion. It’s obvious that a lot of people still have great love for the platform. Read the presentation here.

Miki BanatwalaIt was then time for another IBM man. This time it was Miki Banatwala. He told us about IBM Connections Pink and what that platform really is. The idea is that after upgrading to IBM Connections 6, there will be no more new versions of IBM Connections. The idea is to do agile developing and push one update at a time. This is just like Facebook does it. This means you can add functionality and upgrade Connections without the need of creating a big project out of it. Read all about it here.

Germans

Andreas Rosen was next up. He talked a little bit about the German user group and what they had done to increase participation from their members. After his he talked about Salesforce, which is a platform a lot of Notes developers have moved to. This is not strange, because a lot of the principles of the two platforms are very similar.

Rosen told how you can integrate Salesforce with Connections, Domino and the OnTime calendar. Read his presentation here.

Peer PrieserThe next German up was Peer Prieser. He talked aobut how We4IT can help you analyse, develop and modernize your Domino applications. He also talked about how you can use Watson here. Download his session here.

Paul-Christian Garpe from Peda, which were this year’s Platinum sponsors, was next. He talked about the new directive for the protection of personal data that the EU will introduce in 2018. Even though Norway isn’t in the EU, we will be affected by this too. He talked about how IBM’s technology can help you in the preparation for this. Download the presentation here.

REST easy

It was now time for a delicious lunch again, before Anton Löwmar from Edgeguide in Sweden told how their technology could be used to develop and modernize your Domino applications. He also talked about how, with the help of their product, you could integrate data from Domino with Sharepoint and other platforms. Read the presentation here.

Ipad winnerKjetil Herpaasen from Item was the last man out. He did a session that especially the developers in the audience were ecstatic about. He gave us an introduction in Swagger, OSGI-plugins and REST-services. Everything done on the Domino platform. Read his presentation here.

It was then time for the annual ISBG meeting where a new board was elected. I now became the leader, after serving as second in command for the past year. It was then time for a Kahoot quiz. Since it was about Star Wars, I won, but I couldn’t get a price since I’m a board member. There was also prize drawings, and when that wrapped, this year’s spring meeting was over.

The evaluation and feedback afterwards have been great. And the message is clear: We should continue with the spring seminar in the future. In what fashion, remains to be seen. The new board will start working this autumn on what we should do to move forward and meet the drop in attendees. But I can assure you we are motivated!

Bob Voith did his own summary of the spring seminar in his blog here

Oliver Busse also did one

And you can see the entire photo album from the spring meeting here:

ISBG Spring Seminar 2017

At the bottom of this blog posting I’m linking to all the blogs I’ve written about IBM Connect.

CarouselIt’s now 15 days since I came home from San Francisco, and on Thursday it’s three whole weeks since the conference was over. I’ve been pretty busy with following up on stuff after the conference. Especially on stuff I learned about, as well as on deals and alliances that might come to fruition after several meetings I had. I’ve also contacted a lot of people who were at the conference in an attempt to get speakers for the ISBG spring meeting, which will take place on June 7th and 8th.

My feelings about this year’s Connect are generally good, but also a bit mixed. The attendance was as I expected it to be. Compared to the glory days (my first conference was in the mid 2000s) it’s a mini convention now. It’s like our own private little club, and therein lies the problem: A lot of important decision makers in the companies who are customers of IBM Collaboration Solutions still view the conference as a geek conference. If you look at the agenda, you realise this is obviously wrong. Still, I was in several sessions where less than 10 people were attending. I was at one session where a company presented a solution for moving Notes applications to mobile where there was only four (4!) people.

It’s time that we who cling to this conference for nostalgic reasons wake up and realise that with all the cognitive stuff and Watson creeping in all over the place, the most sensible thing would be to bake Connect into World of Watson. I’m not complaining that it’s still our very own little club, but it will be even harder to convince bosses and decision makers about what the conference has to offer, since it’s still considered to be a geek conference by many of them.

The scheduling was also a nightmare this year. A lot of sessions from the same tracks were going on at the same time, and several sessions that usually are filled to the brim were this year set during lunch and other important sessions about the future strategy of key products (yes, I’m looking at you Gurupalooza, where I was on stage). And having Mat Newman’s inspiring session about how to increase user engagement was at eight o’clock in the morning.

My feeling is also that a lot of people prioritised meetings with partners, customers and friends over going to sessions. As I pointed out in my previous posting, the social bit is a very important part of such a conference, but it must be bitter for the presenters who have worked hard preparing for their sessions.

It was, however, heartwarming that we finally saw something solid when it comes to the future roadmap of IBM Notes/Domino. As usual, these sessions were full, and this year IBM has actually made good on their promise of continued commitment to the platform. Yes, most of the future roadmap is about lifting applications from the Notes client and on to web and mobile, so it was surprising that there will be further development on the client as well. I was especially happy to hear that there will be sidebar plugins both for CCM and Watson.

It was also wonderful to see that sessions about the future of IBM Connections was just as popular as Notes/Domino sessions used to be in the past. It’s obvious that Connections is a success in many countries. This is not the case in my own Norway, but with even more success stories, as well as the strong portfolio of applications from third parties and IBM partners, this could change. Especially IBM Connections Pink needs to be promoted heavily. If not, Facebook Workplace will be a Connections killer when it gets proper file handling.

IBM ChampionsIt was also great to attend the conference for the first time as an IBM Champion. Hanging out with the other champions, as well as getting pats on the back from IBM officials and customers, was nice and encouraging. It’s also nice to put faces to names and people you only communicate with online.

In conclusion: I think the road IBM is taking with their ICS portfolio now, where they focus on openness and inclusion,  is the right way. And as an IBM Champion I find it exciting to be a part of the ride. Let’s hope it will turn into a positive trend for the next year. I will do my part.

Here are all my blog postings from IBM Connect 2017:

And here’s my photo album from IBM Connect and San Francisco:

IBM Connect

Barry Rosen commentFirst of all: A huge apology for my mistake in my third blog posting from Connect 2017. In this I wrote that Domino for iSeries would not be supported in the future. This is not true! I had misunderstood and the blog posting is now corrected. Sorry to IBM and all IBM partners and customers who have contacted me in the past few days (some in panic). So to sum up: You will still be able to use Domino, as well as get all new feature packs, on iSeries. Ok?

With that cleared up I would like to talk a bit about the part of the conference that we who go there sometimes talk and blog too little about. Maybe that’s because employers and organisations pay us good money to go there, and we don’t want it to appear as if we are just partying for four days. By all means, we are partying, but that’s only part of it.

Panagenda

Mingling is one of the big reasons to go to Connect. Going into the sponsor area to talk to IBM partners is a wonderful opportunity to both get and give help and tips. The same goes for the opportunity that you have to talk to IBM’s product managers as well. Two years in a row now I’ve managed to solve big problems that my employer, customer or myself have had. And that’s just by a five minute conversation. This is at times invaluable.

For me personally, this year was also a wonderful opportunity to meet potentially new customers or employers. I’m currently freelancing, since I’m temporarily laid off from my day job because of the company’s financial situation. But I’m also looking for a new day job, if I find it to be a good opportunity. So I did three job interviews while over in San Francisco.

I’m also the second in command for the Norwegian IBM Collaboration User Group, and I recruited several potential speakers for the spring meeting that will take place on June 7th and 8th (You are more than welcome to come, and if you want to do a presentation, get in touch with me).

Closing sessionAnother good thing about the social bit is that you get to meet people you normally only communicate with via blogs, twitter, Facebook, IBM Connections, chat, email or phone calls. The ICS (IBM Collaboration Solutions, formerly the Lotus crowd) club is a very welcoming and including one. Meeting face to face over a beer (or five) and discuss frustrations, ideas, positive experiences, new solutions and stories is very educational. I’ve lost count of how many times someone has given me assistance or help with something I’ve been struggling with, or simply given me great ideas on how to proceed on a big project. Hopefully I’ve done the same with others.

Which brings me to the IBM Champions program. I became IBM Champion for 2017. During the conference the champions got some special perks, like a lunch, a carousel ride, t-shirts, badges, a discount on the conference fee and most important of all: We hung out together, furthering our bonds and friendships. They are a great bunch of people, and we were duly taken brilliantly care of by Amanda Bauman and Libby Ingrassia.

ExploratoriumThis is the first time the conference wasn’t in Orlando. This means that IBM couldn’t take us to an amusement park, as they always used to do in the past. Instead they took us the the brilliant Exploratorium at the piers in San Francisco. It’s a museum that teaches you about technology and nature, and you can try experiments yourself, hands on. Perfect for a family outing, as well as for nerds. There was also loads of good food, drinks and music. And it was yet another chance to mingle, get to know people, bond and try out fun stuff.

I’m not sure where my future lies these days. It can go anywhere. But I know I’m very happy that I got to go to the conference this year. Because I learned, nurtured, grew and shared. Both personally and creatively. And that is why an employer should let their employees go to these things.

onboardingSorry for being late with following up on the Connect 2017 conference, but the last days in San Francisco just flew by like a whirlwind. And after I got home I was stuck on the couch with flu like symptoms. But now I’m ready to talk to you about the future of IBM Connections, which is pink!

IBM Connections 6.0 is soon ready to be unleashed on the world. And I think it looks very promising. In fact, I was grinning when I was told about some of the new functionality. Here are the highlights from the new stuff that is coming:

  • Much better file syncing with top level folders
  • Onboarding manuals and guided tours for new users to get them familiarised with Connections much quicker
  • Much better control over community layouts
  • You will be able to copy community designs and thus create community templates
  • Integrated notifications which also will work with Microsoft Outlook
  • Improved mobile client with much better search possibilities and a day-at-a-glance summary
  • My Drive view for your synced folders, which also includes nested folders
  • The rich text editor will now be the same for all applications in Connections (blogs, wikis, forums etc)
  • Hide widgets in a community without having to delete them

The point I really, really liked was the fact that you now can make the area that describes what the community is about as large as you like. AND: You can now just paste whatever HTML code you like into that area! This means that you very easily can create your own social intranet without having to skin Connections to fit your internal design guidelines. This is a very smart move by IBM, and I like it! It’s something my previous employer was desperately hoping for, and was promised was possible, only to find out it wasn’t.

The future for Connections beyond 6.0 is Pink! Now, what does Connections Pink mean? It’s not the next version of Connections, per se. It’s more a new way of developing the platform, developing towards and with the platform, the way it will be updated and a new way to work, not only with Connections but with Watson and the ICS portfolio.

Highlights:

  • The deployment of updates will be container based and continueous instead of usual 18 months release cycles
  • There will be no more need for huge and costly upgrades to “the next version”
  • The experience will be more consistent between the web version and mobile apps
  • Cloud and on prem-customers will have a more similar experience than today
  • Much better separation between service layers and presentations, which will make it much easier to do your own customisations
  • The APIs will be improved heavily. This means it’s much easier to replace Connections applications with third party applications
  • The new APIs will also make it easier to develop your own solutions to work with Connections

Connections PinkConnections Pink is also a new development platform which makes it easier for people to contribute by creating your own extensions for Connections. It’s a completely open ecosystem which is made for developers, with a new technology stack. This is probably the most exciting new thing coming out of Connect 2017. The plan is to make this available from September 2017. Personally I can’t wait to play around with it.

It will also be amazing to combine this with the development platform for Watson Workspace. Just think of the possibilities you will have to analyse usage, data and a whole lot of other parameters. This is exciting, and I truly hope IBM will communicate this out to its customers. And most important: Use their IBM partners to help people understand what it is and all the possibilities it gives you!

Oh by the way, it was great to see that the Connections sessions were filled up. It’s obvious that a lot of IBM’s customers now are using IBM Connections. Wonderful

I promised a summary of the second part of the Opening General Session. And I will include it here, but this posting is mostly about the future of IBM Notes and Domino. It’s based around four separate sessions and lectures about the strategy around and development on the Notes and Domino platform.

First things first:

  • Yes, IBM will continue support and come up with upgrades and new functionality for the IBM Notes client.
  • Yes, IBM will continue supporting Domino but forget what you know about app development on the platform if all you know is the Designer
  • Yes, the Domino Designer is set to become a thing of the past
  • Yes, Cognitive, Connections and Watson will play a huge part in this
  • Yes, in my opinion Xpages is dead (but see the discussion in the comments field who says I’m outright wrong about this)
  • The APIs for Domino will be improved, expanded and upgraded

SaphoFor the first time in years IBM Notes and Domiono was, once again, the center of attention during an opening session. A lot of time was spent on it during Ed Brill’s presentation in part 2. He announced three partnerships with the companies Darwino, Aveedo and Sapho. All of them makes it possible to extend and refresh Domino applications. All of these give you the opportunity to stay on Domino, as well as combine your Domino app seamlessly with applications on other platforms without the need for development. I was especially impressed with Sapho.

In the session about the future roadmap for Notes and Domino, IBM also said that Notes and Domino would be updated via Feature Packs from now on (which basically means no Notes 10, folks). These will come out 3-4 times a year, and extend the features of both the Notes client, as well as the Domino server. It will be optional whether you want to install these and whether you want to enable the new functionality that is added in the feature packs. Security upgrades and bug fixes are also a part of the FPs.

Other news:

  • No more Notes client for Linux beyond 9.0.1 FP 7
  • 32 bit droppet for AIX and Linux servers
  • Template upgrades will be available as a separate download, so that you can use them without having to install the latest FPs

SwaggerAs for what is coming for both the Notes client and the Domino server, I will refer you to my blog posting about the very same subject from last year’s Connect. Yup, nothing has happened since then. But this year they actually showed us demos of most of the stuff you can read about it that blog posting. Last year they only talked about it. FP8, which will give you the ability to show email addresses as internet addresses, support Java 8 in the Eclipse framework and include email template upgrades will be released in March.

As you know, I love the IBM Connections plugins for IBM Notes. My 250 page long manual for the plugins will now have to be updated since CCM will get it’s own plugin! Yay! There’s even a plugin for Box, which I haven’t tested yet.

I spoke to one of the leading men in Xpages development, and he told me “Xpages is dead.” Personally I’ve never ever believed in Xpages, and I never bothered to learn it. “From now on I’m a web developer and a Javascript developer,” he said. And that is certainly what Stephen Wissel showed in his presentation, Beyond Domino Designer.

In the session he pointed out that you should leave the Domino designer and start learning Javascript frameworks like Angular, use Swagger as an API framework, become friends with node.js, make peace with command line tools, learn http and use clients like Postman to test http calls to REST APIs, separate front end and backend and test, test, test. This is pretty much how my previous employer modernised their IBM Notes solutions to lift them to the web and onto mobile.

Sapho 2The most exciting thing I saw when it comes to development of Domino based solutions was a product called Sapho. The product delivers a Facebook-like feed of data from your applications, both on Domino and a host of other platforms. I was amazed that every time someone asked the question “what if I need to do…,” Peter Yared, founder and CTO of Sapho, did it live, in the presentation, there and then! The product was incredibly easy to use, and you could fetch data from all kinds of data sources, including Domino. And you could of course write data back to the source as well.

So what does this mean? It means that you don’t need to migrate. You can keep your data on Domino, but at the same time add functionality to a Notes application which will run on web or on a mobile device. Or you could replace an entire Notes application, but still keep the nsf file on Domino. This is the future of Domino development folks! Spending loads of man hours on using the Domino REST API with Swagger, Angular and so on is incredibly complex, time consuming and complex. There are of course instances where you wouldn’t have much choice, but I think in most cases, a product like Sapho will solve your business needs.

I’ll wrap this up now. But you can still keep the Notes client and Domino, get new functionality, keep your applications and at the same time modernise them. In addition, you can give your users a choice when it comes to mail. They can use Notes, they can use iNotes (webmail), they can use Verse or they can use Microsoft Outlook. The mail is still in the same .nsf file on your Domino server.

IBM is opening up more and more to the outside world, and that is the main strategy these days, also in the future for Notes and Domino.

Stay tuned for more blog postings about stuff I’ve learned here at Connect 2017!

 

IBM ChampionsLast year I was quoted on Twitter saying “If you hated the word social, get ready to hate the word ‘cognitive’.” Boy is that word thrown out a lot by IBM these days. Not least the opening general session at Connect 2017 here at Moscone West in San Francisco.

This year the OGS was split in two. A wise decision, since they used to be too long at previous conferences. The session started with a DJ/singer who mixed music, both on her own and with Watson. She then invited the three lifetime IBM Champions up on stage, Gabriella Davis, Theo Heselmans and Julian Robichaux. After sampling their voices she had a bit of fun and mixed them into the music.

Inhi Cho, general manager of IBM Collaboration Solutions, then took the stage and talked about Watson and Cognitive, as well as about our community, which she joined last year. She is a really impressive presenter and it’s obvious that she is really knowledgeable about big data and cognitive. We were given a few demos of what’s coming with IBM Watson Workspace, as well as the way they are embedding Watson, Watson Workspace and cognitive into the ICS Portfolio.

In Connections, Sametime and Watson Workspace (there’s even an upcoming plugin for IBM Notes for this!), you can ask a robot for assistance as well as questions for help about topics. Look at this screen, for example:

Chip

Think of the possibilities here. New employees can get the information they need just by asking. We even got a demo where the presenters spoke into their microphone, and told the system to reschedule their meeting and inform the other participants about it. They also asked questions for help about certain topics, which was answered by the bot. The bot also replied, by audio!

Watson Workspace functions a lot like Slack. But as a lot of us know, the conversation becomes very cluttered, very fast. With the help of Watson and cognitive, you can simply ask for the highlights from the conversation. Watson knows what the highlights for you will be, based on your work habits, your interests and the general tone of the conversation.

Watson can also help you analyze your email,s blog postings, forum postings, comments, documents and wikipedia entries. All in all, everything shown are very impressive solutions. Now all IBM needs to do is to get them out there, promote them and get companies to use them…

Stay tuned for my summary of OGS Part 2.

Still in the US, but in a new city, on a new date and with a lot of new things you normally don’t associate with Lotusphere, now known as IBM Connect. The city is San Francisco and the location is Moscone West, a gigantic conference center in downtown San Francisco.

As Roxette said: – Don’t bore us, get to the chorus. So, I’ll get right to it. The first session I attended was the brilliantly named session “Your Mail is in the Cloud, What About Your Apps?”

This is a question that a lot of people are concerned with, because IBM has been heavily promoting companies to move their email to the cloud, and then start using IBM Verse. But most of us have a lot of applications running in Notes, which means we still got to run and administrate local Domino servers. Can these be moved to the cloud? Yes, turns out that they can. And IBM showed us how.

Some important points:

  • Files must be moved to the cloud and keep their original file path
  • Servers in the cloud have their own naming convention
  • SAML is used for authentication
  • If you use LADP you got to set up a solution that makes it possible to send requests back form the cloud to LDAP
  • You’ll need ID Vault

The process for moving is described in these images (click on them for a bigger version):

cloudcloudcloud

Most of us are responsible for gigantic .nsf-files with huge amounts of data. Personally I’ve been responsible for databases with a logical size of 100 GB. This is of course only possible through the use of DAOS, which stores the attachments, since an .nsf-file only can be as big as 64 GB.

How do you move all this data to the cloud? You could use good old fashioned Domino replication. This is going to take time, but it’s stable and very reliable. If you lose your internet connection, it will just continue when you get your connection back.

FTP: Quicker than replication, but it has to be monitored. And if you lose your connection, you need to start all over again.

Physical storage: Moving data via a hard drive, which you then ship off to the data center where they will copy it for you. This will take quite a bit of time, but you won’t have any problems with network connectivity.

Moving data online can take quite a bit of time, days even, so this must be planned in detail. Users will experience quite a bit of downtime if you don’t take advantage of weekends or holidays.

IBM calculates that this will take a couple of days. Before you start moving you must analyse and plan what applications you need to move. Some applications might not be needed anymore, or they could be replaced with other solutions.

When you’ve decided what applications you want to move, you have to go through them and check for stuff like

  • Hardcoded server names or databases
  • DBLookups and DBColumns that might create problems
  • ODBC and OS calls from Lotusscript

IBM can assist with all of these things via specialized tools.

And yes: You will be able to do this, even if you are running DAOS.

The 2016 autumn meeting in the Norwegian IBM User group (ISBG) was held on November 30th at BI (Norwegian school of finance) in Oslo. Even if I wasn’t second in command for the user group I still would say this: It was a very strong and varied agenda! Here’s a summary:

Salesforce App Cloud and IBM Domino – same, same, but different

ISBG - RenŽ WinkelmeyerFirst one out was René Winkelmeyer from Salesforce.com. He’s a former star in the Domino environment, but left for Salesforce last spring. He works there as a Senior Development Evangelist. There were those who questioned why ISBG would invite Winkelmeyer to give this lecture. The reasons are that IBM has bought one of the largest Salesforce consultant companies in the world. In addition, Salesforce is very compatible with the IBM Collaboration Solutions.

Several people who used to work with Notes/Domino are today working with Salesforce, and there are also those who work with both platforms. Winkelmeyer explained the differences and similarities between the platforms.

Differences:

  • Salesforce is cloud only
  • Salesforce does not have email but you can integrate email functionality into your applications
  • Salesforce is based on relational databases
  • You are automatically prevented from publishing bad code

Similarities:

  • The structure is similar: Organisation, database and forms
  • Security model similar. You can control access and permission all the way down to fields
  • Salesforce has its own versions of forms, views and Xpages
  • Both have variations of agents
  • Both have validation and rules

Winkelmeyer then did a demo where he showed how a Salesforce applications worked seamlessly inside a community in IBM Connections, including sharing of files. He then showed how he could copy an email from IBM Verse and into an application in Salesforce. This is made possible via the APIs in Connections and Verse.

Winkelmeyer’s main point was that the philosophy where you bind yourself to one system or platform doesn’t cut the mustard anymore. Today everything is about integration, not to mention web and mobile based solutions.

Download his presentation here!

Finding Your Way out of the Domino Maze

ISBG - Julian WoodardJulian Woodward is a legend in the Notes/Domino community. In the past few years he has worked for LDC Via, a London based company specialising in helping companies lift their data out of Domino. In his presentation, he walked through the challenges that comes with such a migration, whether you want to leave Domino completely or stay on Domino and only move out of the Notes client.

The challenges are both technically and for the business. For the latter you have to consider budgets, strategies, politics and infrastructure. Very often the organisations are very surprised about how tightly integrated the Notes applications are in the daily business, and how vast they really are.

On the technical side the challenge is that IT wants more standardised applications and systems and less specialised systems that are developed in house. This demands a lot of restructuring and in a Domino environment this can be especially challenging. You have Notes agents, server integrations (both between Notes applications but also with other systems and platforms), APIs and server add-ons. Scheduled agents are especially tricky as no other systems have that.

Woodward then presented a series of scenarios for moving from Notes or Domino. All based on his experiences in his work in LDC Via. These scenarios included everything from starting all over on a new platform to archiving data from Notes and use lookups to find information. His main advice was:

  • Find out the scale of the project and then do one thing at a time
  • Map out what the most important applications are
  • Both interview and observe the users while they are working in today’s systems, this will help immensely in determining the scope of the project
  • List the reasons for moving
  • How long will a new application last? Is it really worth it?

Download his presentation here!

Judicial demands for cloud services

Grete Funderum Stillum is a lawyer and partner with Brækhus Drege Lawyers DA. She gave a session that many were surprised was on the agenda. This was a about corporate law and not technology. The feedback afterwards, however, was great. People found it very interesting and felt that we should repeat it during the spring meeting. She received a lot of questions during the presentation, so it was clear that she struck a nerve with people looking to move into the cloud.

Funderum’s point was that organisations often forget the judicial demands coming into play when moving into the cloud. Her message was that this should be one of the main concerns already from the start of such a migration project. One of her examples was that standard agreements with cloud providers very often were non negotiable.

She also pointed out that you are responsible, and not the cloud provider. However, it was very beneficial for a cloud provider if they had expertise about this so that they could guide the customer.

Personal data is something that the law is very strict about (but strangely not when it comes to cookies!) and it’s also a difference between sensitive personal data and regular personal data. The Norwegian watch dog Datatilsynet has specialized forms and guides on how to take care of this.

In May 2018 a new EU regulative will come into play. This will make it necessary to document your internal control on data security in your organization.

The presentation can be seen here, but in Norwegian only.

Time for the Digital Workplace

After a lovely tapas lunch it was time for a presentation from Swede Erik Näslund. He works in EGBS which specialises in transforming IBM Connections into a social intranet with focus on user needs. Their philosophy is that if you need to train your users to use a system, you’ve failed.

As an example, he used his cell phone and Ipad. Most people are able to start using them without any form of training. Why aren’t your tools at your workplace like this? In the future robots and automated processes will perform more and more of the routine labour we perform today. We should therefore concentrate more and working with knowledge and creative jobs. Instead we are using a lot of time on chores like registering hours. Näslund says this is completely unnecessary. – My cell phone already know I’m in Oslo, when my plane took off and when I’m back at the office. I still have to register this manually in our internal systems at work. This should happen automatically.

He pointed out that even if the death of email was greatly exaggerated, people still don’t read their emails. They only read the first four lines. The solution is very often to install IBM Connections and share information there. The result is that 10-20% of the employees adopts to using Connections. This is not productive.

So then you start training your users and start choosing super users and so on. You then end up with a 40% adoption rate. The reason is that people are not interested in learning about files, communities, profiles etc. The way we think when we want to introduce a collaboration tool is completely wrong. The processes and people should not have to adapt, it’s the product that should adapt to the users way of doing things.

Digitalisation of the workplace is not an IT investment, it’s a continuous project. Adapt the technology, not the users!

You can download Näslund’s presentation here!

IBM Softlayer in Norway

softlayerThe first thing Kjell Langeland from IBM Norway pointed out when he started his session was that even if Softlayer was the foundation of IBM’s new data centres, the service is now called IBM Bluemix. This autumn they opened a new data centre at Fet in Norway. Such data centres are called Bluemix Data Centre and what used to be called Softlayer is now known as Bluemix Platform.

The customer can rent a physical server. With the help of wizards she can set up and configure the server (operating system, surveillance software and so on). You can also rent on an hourly basis pr month.

IBM and VMWare is now conduction a strategic cooperation where IBM can rent out VMWare licenses in Bluemix.

So far  the Norwegina data center has gained 100 customers, and a lot of well known platforms and companies are using the service.

There was a big interest in this session, and Langeland received a lot of questions.

You can see the entire presentation here!

Updates from IBM Norway

Vidar Svendsen and Emmar Hoel from IBM Norway then showed us what the latest news from IBM are. Main points:

  • Watson Work
  • Box as a file service inside IBM Connections
  • The cooperation between IBM and Cisco which makes it possible to use WebEx as web meetings inside IBM Connections. You can also use Jabber and present Files and files from Box inside WebEx meetings
  • Information about IBM Connect 2017 (previously known as Lotusphere) which next year will take place in San-Francisco

You can get all the details in their presentation here!

Competition and pizza

We finished up with a Kahoot quiz which this time was a pop quiz. I won but as second in command at the ISBG board I only won fame and glory. Julian Woodward got away with the prize.

After a raffle and some more prizes Hogne thanked everybody for coming. He then asked for help in promoting ISBGs activities and said that the board of ISBG appreciates any feedback from their members about the future of ISBG. It’s obvious that the bar is set higher these days for traveling to conferences. All ideas are welcome.

The day was rouned up with IBM Norway treating us to pizza and drinks, so we all went full home. Full of both knowledge and food.

The next ISBG meeting is the spring seminar in June of 2017, but you shouldn’t be too surprised if there are other activites before that. Stay tuned!

A huge thanks to BI for lending us a conference room and for a splendid lunch, and heart filled thanks to IBM Norway who always are supportive of our conferences.