The superlatives and positive messages about the Norwegian user group’s (ISBG) launch of IBM/Notes Domino V10 in Norway yesterday has been pouring in all morning. As the leader of ISBG, this makes me immensely happy. And it gives bright hope for the future, and we will use this momentum when we’ve now started preparing for the spring seminar. Read on to see what happened at the launch!
A real life story that happened to me with two different customers.
Once upon a time there two files. Each file was used in a different organisation. The files were important for the organisations and several people needed access to them as several departments and projects needed to be able access, update and read them.
The Microsoft customer
In the first organisation the file was created by a team manager who then uploaded it into a team room in Microsoft Teams. Everybody with access to the team room could now reach the file and work on it. However, they didn’t have version control, nor could they really set different permissions for different users of the team room.
Furthermore, other teams also wanted access to this file. But as long as they weren’t members of that particular team, they couldn’t reach the file. The solution was to upload a copy of each file to the other team rooms in Microsoft Teams. Each team got a different copy. The problem with that solution was everybody was now working on different files. This created a lot of confusion.
Finally they had to sit down and try to merge all the copies into one file, which took a hell of a lot of manual work. When the file was to everybody’s liking, they now uploaded it into Sharepoint. They could now add this Sharepoint file to several team rooms in Teams. They could also set permissions so that some teams could write to the file, while others could only read the file. But they could only set the permissions for the team room as a whole. They also had version control now.
However, the team members had a hard time understanding why the file wasn’t in their Teams files. They had to remember to go to the Sharepoint tab in Teams to get to the file. If they wanted to see the file revision and version control, or wanted to see who had done what to the file, they had to open the Sharepoint app. It was a lot of unnecessary work that made a lot of users rather grumpy and confused.
They also wanted to share the file outside of their organisation with a couple of business partners. This could be achieved via a guest account, but this wasn’t something they wanted to do. Instead they discovered that they could share the file externally via the Offie 365 apps, but only if you changed several permissions in the Sharepoint admin tool first. It was a lot of work and they ended up emailing the files to the external users. They then uploaded the edited file they got in return into Sharepoint, with all the pitfalls that came with such an approach.
What they did love though was the ability to let several people edit a document at the same time in their web browser. This worked beautifully, and they could have an online meeting where everybody was working on the same file, seeing the updates being made live. After saving, all the formatting in Office file was intact.
It was also very easy to access the file via Windows Explorer and to open it up in Office to work with it locally on their computer.
But as the number of Teams grew and people started using more and more of the many apps inside Office 365, it became more and more difficult to have the overview the workers needed to keep up to date. There was no singular newsfeed to keep people updated.
The IBM customer
In the second organisation the file was created by a team manager who then uploaded the file to his own profile in IBM Connections. He then shared the file with his team via the community the team had in IBM Connections. Now all the members of this community could both work with and read the file. They also had full version control and they could also set different permissions for different community members.
Other teams also wanted access to this file. This was no problem. Since the original team leader had uploaded the file to his own profile, he could just share the file with any other community or other users directly. Everybody was now working with the same file without any hazzle.
And even though the file really resided in the original team leaders profile, each community saw the file in the Files view of their community, as if the file was there. There was no need to look for other apps or tabs inside the community. To see who had done what to the file, and to have revision and version control, all they had to do was to to go to the file inside their community. All the details were there.
They also wanted to share the file outside of their organisation with a couple of business partners. This could be achieved via a guest account, but this wasn’t something they wanted to do. And since they didn’t want t to do that, there wasn’t much they could do, without buying a third party app like Box or similar. This was a major grievance for the organisation.
What they also wanted was to be able to let several people edit a document at the same time in their web browser. To be able to to this they had to buy IBM Docs as it doesn’t come out of the box in Connections. But they soon discovered that IBM Docs screwed up the formatting in the Office files, especially in Excel and Powerpoint. For Word documents, they got by.
However, it was very easy to access the file via Windows Explorer and to open it up in Office to work with it locally on their computer, something they were very happy with.
What the IBM customers also was very happy with was that no matter how many communities or how much functionality they used, everything was contained within the same user interface, the same program and the same newsfeed. You didn’t need to think about when to use what functions, everything was inside IBM Connections.
Microsoft’s Office 365 has great functionality when it comes to document editing and creating good and useful Office files. It’s also good for smaller collaboration teams. However, there are way too man apps and way too many possibilities, and despite this, it’s still very difficult to share information and files between these apps. Heck, it’s even hard to share information and files between different teams within the same application. For a large organisation, I would definitely think long and hard before I started using a lot of these apps, especially Teams. A Sharepoint site is better, but then you will have a lot of development costs in addition to the license. Unless you find a good Sharepoint template to use.
IBM Connections on the other hand works out of the box. There’s no development needed, unless you want to of course. It’s also very easy to share information and files across the organisation and the various applications inside Connections. The users are thinking of Connections as one app, unlike Office 365 where you have to deal with many apps. This latter so confusing that Microsoft has made an 85 (eighty five!) page manual to tell you when to use what app…
Bot solutions have the ability to create guest accounts so that you can invite external users. But where Connections can’t share files outside the organisation out of the box, Office 365 actually can.
Both solutions makes it seamless to work with files directly from your local PC and from your email.
So both have their strengths and weaknesses, but I find Connections to have the upper hand when it comes to social collaboration and it has a lower learning curve when it comes to working effectively with it as a collaborative tool across the silos of your organisation. Office 365 still encourages silos.
However, if all you want to do is work with files and not much else, Office 365 is the way to go. And: You can actually work with Office 365 files from Connections. Something you cannot do the other way around.
Any thoughts, questions or comments? Use the comment fields below!
A week ago today the annual Engage conference started in Rotterdam, on one of the most amazing conference venues I’ve been at so far, the ship SS Rotterdam, which is a permanently moored hotel ship in the harbour. Theo Heselmans put on a stunning conference, where over 400 people attended. They were IBM Customers, end users, IBM business partners, members from other user groups, people from IBM and I’m sure there were other representatives as well.
As a part of the Brainworker consultant pool, I was treated to this trip by Arne Nielsen, who footed the bill. We did a road trip from Norway to the Netherlands, via Sweden, Denmark and Germany both to and from the conference. It was a nice trip, but I think we will fly next year…
I also did a presentation at the conference called “30 tips about IBM Verse.” I was so nervous that nobody would come, but it turns out I got a full room with 50 people. And the feedback was great.
Milan Matejic wrote: “Nice Session for everybody who plans to use Verse Client on a regular basis. Packed with lots of information delivered in a funny and energetic manner.” Aww! Thanks!
Notes/Domino v10 and 11
IBM presented a lot of things around IBM Notes/Domino v10 and v11. I’ve written about most of the Notes 10 stuff in this blog posting, but I will mention the new stuff they presented at Engage about 10:
- Support for unlimited documents in folders – This really means nothing to me
- Enhancements in Domino Cluster Administration – This was about time
- Cluster configuration document – This means you have a place to you configure the files and directories, which have to be clustered
- Domino statistics and monitoring via New Relic – Great for administrators
- A lot of self repairing and self healing on the Domino server
- Roll out automatic updates of the Notes client from the Domino server – Oh yeah!
- Forwarding multiple mails in ONE EML-file including attachments and formatting – Yeah… Outlook could do that ten years ago
- Scheduled mail delivery – Have to send out an announcement tomorrow before lunch, but you won’t be at work? Schedule it!
- Mail policy checks BEFORE the mail is sent to the server – This one I liked. You can actually prevent people from sending out confidential emails
- A new “Team Calender” – This can also be used as a Team Mailbox. But most important: You can overlay the Team Calendar over your personal one! Yay!
- Forwarding meeting invitations to other persons – Should have been made 10 years ago. But it comes with a twist that the competition doesn’t have: You can set up when you create the meeting whether people should be allowed to forward the meeting invite or not
- Persistent chat – This means you can log off Sametime in your Notes client, and then continue the conversation, uninterrupted, on your mobile client. And vice versa.
- Nothing new here, but it was strongly hinted that when the lacking functionality in IBM Verse is in place, Verse will replace iNotes as the Domino webmail platform.
- What’s Nomad? It’s the ability to run your Notes applications on an Ipad, without the need of any coding! Everything (except mail and calendar) will work! I got to do testing with this on an Ipad, and it worked beautifully
- This was the biggest news. Turns out that HCL, who took over development of the ICS portfolio (except IBM Connections), have started developing an alternative to the Notes client. It is more reminiscent of an application with feeds, but it’s still early days.
The first beta of Notes/Domino 10 will be out in June, and the second one will be out in August. We did get to se the new Notes 10 client, and I was severely disappointed. It looked just like V9, but Feeds, OpenSocial Component and Composite Application Editor will be removed. This an attempt to make the client lighter. It also stems from customer feedback that almost nobody was using these features of the client. You can also change the colours of the client in totally different ways than before, but a visual impression is so important, that I really wish the design of the client had been changed.
Notes/Domino v 11 will be out already next year. That version will have a much tighter integration with Active Directory, so that you will be able to create Notes users in AD, and then they will be automatically created in Domino Directory as well. Another vision for Notes/Domino 11 is that of low code. It will be even easier than it is today to set up applications, both for mobile, web and the client itself.
Also, the Domino Designer might get killed off, so that you can the Visual Studio Plugin for coding instead. The idea is that anyone should be able to code a Domino based solution, without much, if any, knowledge of the Domino platform. With new and improved APIs they will be able to read from and write to Domino. Personally, I hope they also get rid of Eclipse.
It was also revealed that over 200 developers (TWO HUNDRED) were working on the next versions of IBM Notes/Domino. And at one of the presentations, the lead developer agreed with me that Xpages had been a blind alley. Thank you! I’ve been saying that for years. And: There’s no end of life date for Notes/Domino.
There was also talks about IBM Domino in the cloud. You can already today move your Domino applications to the cloud or run them in a hybrid environment. This will be made even more easy in the future.
Phew! That was quite a lot about Notes/Domino 10 and 11. What else did we learn?
IBM Watson Workspace
Watson Workspace is something IBM is pushing really these days. They have already made templates for various types of businesses, that will make it easier for organisations to have spaces where teams can collaborate, and have their data analysed in ways that will make it easier for you to make quick business decisions. At least that’s what IBM says. It can also be integrated into IBM Connections Cloud. Contact your local IBM sales person, or partner, to give it a try.
I also attended a few sessions where organisations did presentations on what they are using IBM’s Watson technology for. I especially liked Margo van der Stam’s presentation about what the Dutch tax office is doing by automatically processing letters from the public. It was very interesting to hear about the challenges they have by making the automatic process recognise things like addresses, censoring the names of the sender and decide on the right cause of action. It’s all still in being developed, so there is a manual review as well.
I also saw demos on how to make scripts and customise the templates so that you can add your own actions that you can trigger Watson to do. It is a very promising technology.
Sponsors and partners
The sponsor room was great, with a constant stream of food, snacks and drinks. It was also nice to talk to several of the business partners and sponsors about that they could offer for Office 365, Notes/Domino and IBM Connections.
And speaking of IBM Connections. There was nothing announced about Connections. Less than a year ago at Social Connections in Vienna, it was all about IBM Connections Pink. Now? Quiet. The only times it was mentioned was whenever IBM denied they were only thinking about cloud customers, or when it came to integrating IBM Watson Workspace into communities in IBM Connections.
In addition, I attended a couple of sessions about how to leverage your Notes/Domino data by using various types of technologies and development platforms. Especially Paul Withers talk about Node.RED and the Domino APIs was great. I’ve worked way too little with stuff like this and should really get my act together.
The people that you love
And that was the technical stuff. Another important part of the conference is the social bit. On Tuesday the sponsors and speakers were pampered to a great dinner, with tribal drumming and didgeridoo playing, on the deck of the SS Rotterdam. In beautiful weather, I might add.
The next morning Arne and I drove back, and thanks to lots of road construction work on the German Autobahn, we weren’t home in Norway until 3 in the morning. And I had to be at the train station at 04.20…
Once again, Thanks for a great conference, Theo. You give us other user groups something to really strive for! And thanks to all the attendees, especially my fellow IBM Champions and the other speakers, for helping to make it great. See you all next year!
You can see my entire photo album from the conference here:
Other people’s blog postings:
- Rainer Brandl
- Martin Pradny
- Gabriella Davis
- Milan Matejic
- Daniel Nashed
- Andrew Magerman
- Matteo Bisi
- Paul Withers
The conference IBM Think was held in Las Vegas from March 19th to 22nd. Over 30 000 people were there, and the conference covered subjects like collaboration, IBM Connections, blockchain, cloud, encryption and artificial intelligence.
As I’m an IBM Champion for ICS and the leader of the Norwegian ICS usergroup (ISBG) I was mostly interested in the portfolio of IBM Collaboration Solutions. As I wrote back in October 2017, HCL has taken over the development of the ICS portfolio, except for IBM Connections, while IBM will still be handling sales and customer contact and support. The most surprising revelation that came out of this is that we will get a Notes/Domino v10, and IBM and HCL has already started delivering demos of what they have promised so far.
However, even that news was eclipsed by the demo showed at Think. You can now actually run Notes applications on you Ipad, without any development, what so ever, needed!
You can simply run them on the Ipad, and all functionality will work as if you were in the Notes client. This includes Lotusscript and the Formula language!
Don’t believe me? Take a look at this demo, provided by Alan Lepofsky:
It really seems like IBM & HCL has set a pace we haven’t seen from IBM since…since… a long time. They are even going to do marketing! Now, if this only could be followed by actually talking to and meeting with customers, we might have something. Anyway, that video is awesome, and I can’t wait to show it to the Notes/Domino customers I have left.
As for Connections, on the other hand, it was peculiar how little news that came out of IBM Think. Last year, everything was all about IBM Connections Pink. This year there were a few sessions about IBM Connections Engagement Center, but so far I haven’t seen any announcements about how the development of IBM Connections is coming along.
It’s no secret that when the Norwegian user group have seminars or webinars about Connections, the interest from our members is considerably lower than when we have presentations about Notes/Domino. So I’m wondering about what will happen on the platform. My guess is that it won’t be long before HCL takes over Connections as well. Especially since IBM seems to be focusing everything on Watson Workspace and Watson Assitant. Not to mention quantum computing and big data analysis. Time will show.
Anyway, the video is just awesome. I can imagine the applause in Vegas when it was demoed.
IBM and HCL, who took over the development of the old IBM Collaboration Solutions portfolio a few months back, minus IBM Connections, held a joint webinar today to present their plans for IBM Notes/Domino v10. You can see the recording of the webinar here.
The people who held the webinar were Bob Schultz, GM IBM Collaborative Solutions & Talent, Andrew Manby, Director IBM Product Management Collaboration Solutions and Richard Jefts, GM/VP HCL Collaborative Solutions. The idea is that contrary to what IBM did before, the whole process towards a finished release of Domino 10 will be transparent. And this is just the first part of the new regime of information. There will be more webinars, blog postings and information sessions at the IBM Think conference, as well as at user group meetings.
The main points of what is coming in Domino 10:
- Slimmer, faster and better looking Notes client
- Missing mail features will be added
- Better Microsoft integration for mail and productivity applications
- Use of modern development tools and frameworks
- Better core performance and functionality
- Easy to use authentication and administration
- Even better integration with Outlook and Sametime
- There will be a lot of new development on the mobile experience, both for mail and apps
- The Sametime client will from now on give you persistent chats through all platforms (about time!)
The most important details they gave us about Domino:
- Active Directory integration made much simpler (how I wish that had been the case 3 years ago)
- 256 GB NSF-files!
- Automated database repair
- Replica and synch-up and currency monitoring
- Full text auto update on search and resilience
- Docker Enterprise Edition images will be available
- ID/Vault management improvements
- SAML IPD upgrades (including ADFS4.0) for single signon
- A much improved API which makes it easier to read from and write to NSF files
- Exchange Web Services to connect to Exchange and Outlook clients in a much better way than today
We were given a short demo of some of the Notes functionality, but thus far a new design of the client was nowhere to be seen. New Notes functionality highlights:
- You can edit rich text fields in Word instead of Notes
- You can schedule (ie: delay) emails
- You can mark several emails and send them as attachments in a new email
- You an now invite other s to an appointment or meeting
Jason Gary then did a guest appearance and showed how he used Node.js and the REST API to write and read from a very simple nsf-file.
Domino 10 will be released in the second half of 2018. And yes, there will be a beta plan announced. I’ll sign up for it, no doubt.
So, what do you think? Will this make a difference? Will Notes/Domino still have a future? Leave your comments and feedback below.
I’ve heard since 2002 that IBM Notes and Domino was dead. And while the platform is certainly an endangered species these days, there’s still stuff happening on the Domino front that companies and organisations contemplating on leaving the platform really should pay attention to.
IBM has now launched a service that makes it possible for you to upload and run your IBM Notes applications in the cloud. This will become a very important addition to IBM Connections Cloud and SmartCloud Notes. It’s also something a lot of IBM customers and partners have requested for quite some time.
The service is called IBM Domino Application on Cloud (DAV) and all maintenance and servicing will be done by IBM. Ed Brill announced this in Tokyo during IBM Notes/Domino Day (isn’t that a wonderful name for a day?) on Tuesday September 19th. The service will be launched in October, so set your clocks!
DAC will be using CENTOS and Docker. The latter is something IBM has said they will be relying heavily on in the future. This will therefore be included in FP10 for IBM Domino 9.0.1, which will be released soon.
The data centers will be placed in the US, Europe and Pacific Asia (Japan). Australia, China and other locations will follow suit.
To use this service you must have your own IBM Notes/Domino license. The maximum size of any given .nsf file will be 25 GB.
The following functionality is promised:
- A Domino environment built around your organisations cert ID
- Users can deploy their own custom built .nsf applications
- The .nsf files will be available both via our IBM Notes client, ICAA and via web browsers
- The data will be encrypted
- Mail agents and scheduled agents will function as they do on your local server
- You can replicate between the cloud and your local servers
- All server upgrades, maintenance and backup will be done by IBM
- You can have a Domino cluster if you choose
- You can have DAOS if you wish
- Domino Access Service is optional
- You pay a monthly license pr .nsf file ($27) and you must signup for at least a year
- You can have more than Domino server if needed
- Monthly reports about all your Domino applications
- A tool that analyse your applications so that you can decide what applications to scratch, which you want to keep locally and which you will move to the cloud
Thus far IBM has only offered a cloud solution for email and calendar, via IBM Verse, så a lot of people began cheering when these news were unveiled.
Here’s IBM’s video presentation of the new offering:
An IBM Champion is someone who makes exceptional contributions to the technical community. Contributions can come in a variety of forms, and popular contributions include blogging, speaking at conferences or events, moderating forums, leading user groups, and authoring books or magazines. Educators can also become IBM Champions; for example, academic faculty may become IBM Champions by including IBM products and technologies in course curricula and encouraging students to build skills and expertise in these areas.
When I started going to IBM and user group conferences in the early 2000s I had never thought I would be among those who could call themselves IBM champions.I used to look up to those guys and girls, and through the years I’ve been able to call a lot of them my friends. I’m also told that I’m the first Norwegian to ever become IBM champion, so I’m very humbled and a bit proud.
All I’ve tried to do is to spread the word about the IBM collaborative solutions, which I love to work with, and help people to get the best out of them. In addition to gaining friends and being able to pick up a lot of tips and help myself, I’ve now gotten this distinction. I think the manual I did for the IBM Connections plugins for IBM Notes really helped to put me on the map this year, which I’m thankful for, because it was a lot of work doing that.
I’ve also become second in command in the Norwegian user group (ISBG) and I’ve got some ideas which I hope will increase user activity even more. This is really inspiring and I will blog even more about IBM Notes/Domino, Connections, collaborative solutions, internet technologies, plugins and constructive criticism (with the odd complaint thrown in).
Also: I’m effectively out of a job from January 1st, if anyone wants to hire me or use my expertise, please get in touch. I can be used for both development, user training, strategy, architecture, writing and documentation and photography!
Huge thanks to Roger Johannessen, Oliver Busse and Lars Samuelsson for nominating me! And thanks to all those who sent me messages yesterday to congratulate me.
A new Star Wars movie and an IBM Champion award in one and the same day? Xmas came early!
Woke up half past five in the morning. My internal clock is still not up to snuff. The humidity outside was unbelievable and there was so much fog that I opted for a 4 x 4 interval run on the thread mill instead of running around the lake. After hitting the shower and taking in some breakfast it was off to the conference. On the way there I realised I had forgotten my conference badge and I had to run back to get it. After running to the conference hotel I was so soaked in sweat that I didn’t know what to do, but thankfully Floridian style air condition quickly cooled me down during the first session.
Take IBM Connections Across Your Enterprise – Through Plugins and Integration Points
As I’ve stated many times, I love the IBM Connections plugins for IBM Notes, Windows Explorer and Microsoft Office. I therefore try to pick up so many tips as I can about them. I really didn’t learn anything new during this session, but I was able to give a few inputs, tips and pointers to people. Two people from the plugins’ developers team told me later in the day they really appreciated my feedback and promotion of the plugins. Made my day!
IBM Connections at Lufthansa – Modnernization of Cooperation and Communication
For the four past years I’ve been working hard on introducing IBM Connections in my organisation. It has hit quite a few roadblocks during the way, so it’s always nice to listen to other the experiences of other IBM customers. Lufthansa are using IBM Connections through their entire organisation, and it was very interesting to hear about their challenges. I also liked that even though they had switched from Jive to IBM Connections, they didn’t down talk Jive. They said it had delivered what they wanted, but now they wanted more. That’s class.
Here are some of the key points:
- The workers unions demanded that IBM did changes to Connections so that people could choose whether they should be visible through tagging
- Workers unions also demanded that users had to be able to decide whether they wanted to have photos in their profiles or not (surprisingly many chose not to)
- The whole project was done in just 6 months (impressive!)
- Training and adoption is still going on, but the use of Connections is increasing every day
- A lot of Lufthansa employees are on mobile devices, another reason to go for Connections
- Connections has improved communications between flight crews, maintenance, caterers, ground staff and management
When a huge and important company like Lufthansa choose IBM Connections I think IBM should do even more to make Lufthansa representatives travel around talking about it!
What’s New in IBM Notes and IBM Domino
We were presented with a roadmap with the following key points for Domino
- Mail, contacts and calendar support for Microsoft Outlook on Domino will be available during 2016
- Domino Next (which means the next version of Domino) will be out during 2016
- TLS 1.2 support for all protocols
- Store databases vie windexes outside of NSF file and on the file system, like you do on your mail files today
- Live view refresh
- Support for winmail.dat files
- Java (JVM) will finally be updated to the latest version!
Here are the key points for Domino Designer (which means that there will be a new version of it):
- Designer integration with Bluemix
- Document encryption and signing in Xpages
- API access to ID Vault
- Responsive design with Bootstrap
- Easy to integrate data from relational databases
- Open sourcing of most of Xpages
- Java 8, Dojo, Bootstrap, CK Editor, OSGi and Active Content Filtering will be upgraded to the latest versions
Here are the key points for the Notes Browser plugin:
- It is now rebranded and will be called IBM Client Application Access (ICAA)
- It’s now a stand alone application instead of a browser plugin
- Support for all @commands
- Can be installed with the IBM Notes Rich Client
- Will now also work on the Mac since it’s stand alone application
Here are the key points for IBM Verse on mobile (Traveler):
- Meeting Moderators can now view who has accpeted a meeting invitation
- Real-time push notifications
- MaaS360 Cloud Exterior support
- Calendar ghosting on unprocessed calendar invitations
Here are the key points for the IBM Notes Client:
- Improved calendar interoperability with winmail.dat
- Display internet style addresses instead of Notes addresses
- Rules will run on existing messages as well as on new messages
- You can now delegate calendar and To Do entries!
- CCM support for the Files plugin
- Template updates
- Windows 10 support
Here are the key points for IBM iNotes (webmail):
- Improved calendar interoperability with winmail.dat
- Delegate calendar and To Do entries
- Open message in Notes client or ICAA when detecting Notes/Lotusscript buttons within a message
- Support for mailto: and sendto:
- Support for IE Standard (no-quirks) mode
- Support for Microsoft Edge browser
- Integration with the latest version of Sametime, Docs and Connections
Here are the key points for IBM Verse (the new web mail IBM has been talking a lot about):
- Out of Office support
- Define/Insert signature
- Prevent copying
- Share to blog
- File preview for Microsoft Office files
- Send encrypted and digitally signed mail
- Business card on typeahead
- Team analytics
- It will be on premise during the second half of 2016!
Phew! To sum up: Domino is not going away. It seems that there still will be an IBM Notes client, but we are getting mixed signals about that, especially because of the ICAA, which is replacing the Notes Browser Plugin. But IBM are committed to Domino, and now that you can choose between five different clients, including Outlook, there is absolutely no need to spend millions on migration yet! So tell your boss and Financial Director that, ok?
What’s New in IBM Connections
We are currently running IBM Connections 5.0 in our organisation. The newest version is 5.5, and during this session we got to hear what’s new this version. We got to hear quite a lot of what is new in communities, but I covered this in yesterday’s posting, so I won’t write much about it here. Other highlights:
- Desktop plugin enhancements
- IBM Docs files can be edited with desktop applications
- There will be updates to the Files plugin in IBM Notes after all! It will support CCM, as well as nested folders
- Permanent links in wikis. Today if you rename a wiki page, all links to that wiki page are broken. This will no longer be the case
- The Ephox editor is now included on premise, this is a much better editor than the regular rich text editor included in Connections
- Attachments in forum posts are now indexed and are searchable
- You can much easier add third party apps to communities
Get the Most Out of IBM Connections with XCC – Web Content and Custom Apps Extension
Tufts Health Plan found that after deploying IBM Connections, users just didn’t take to it. After getting XCC involved they developed a social intranet where IBM Connections is hidden under a layer of widgets and apps. Instead of confusing their users with terms as wikis, blogs and so on, they instead offered the user a new GUI, where widgets and apps presented contents from IBM Connections in the form of news streams and forum postings, just as you would expect to see on any normal web page used for collaboration.
It seems that a lot of companies do this with IBM Connections and the users take to Connections much easier this way. People don’t even think about it as Connections, they just use the tool and engage in collaboration.
I will check out XCC and their tools a bit more. It was a really inspirational presentation, and it gave me a lot of ideas.
Lessons Learned in 4 Year Adoption Journey Using IBM Connections
In my company we have been adapting to the use of IBM Connections for the last four years. That’s also the situation for the Spanish company Hipra. They told their story on how the adoption in their organisation has been. It seems like they have gone into the same pitfalls as we did, but little by little, they increased participation from their users.
It’s always nice to share experiences with other companies in the same situation as yourself, and that’s one of the reasons conferences like these are so useful.
IBM Connections Files – The New Way to Work, Sync and Share
The plugin parts of this presentation was just a repeat of what I’ve seen already this week (and already knew). It was exciting though to see how incredibly useful it is to be able to edit Microsoft Office documents directly in the browser via IBM Docs.
This means that you can edit the document without having to download it first. You can also do @-mentions inside the documents, and when the user that is @-mentioned clicks on the link, she is taken directly into the place in the document where she was tagged!
Files in IBM Connections is an incredibly strong product that you all should start using. Stop saving documents on network drives or on your computer. And if you also invest in IBM Docs, you can even edit the documents in the web browser, or on your mobile device!
It was then time for some blogging before we took the bus to Universal Studios and Harry Potter Land. IBM rented the whole area for us, and the Hogwarts ride with the brooms is awesome! I must say that it was also really cool to experience Hogsmeade and Diagon Alley in the dark. When I visited last year, it was in broad daylight.
After the park I was so tired I just had to get home and crashed into bed. I had to prepare to start the day with Mat Newman the next morning. You need your strength for that!