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So, How About that IBM Verse?

May 18th, 2015 | Posted by elfworld in Domino | Email | IBM | Notes - (8 Comments)

IBM finally released IBM Verse on the world back in April, after much hype beforehand. In short: IBM Verse started out as IBM Notes 10 but evolved into a web mail client which offers a whole new way to sort, search and keep track of emails, appointments, contacts and content. This video gives a nice demonstration:

I’ve got an IBM Verse account, but since it’s not integrated into our solutions at work, nor with my private email, I really haven’t used it that much. The strength of IBM Verse is that it’s tightly integrated with IBM Connections and IBM Sametime. All are tools that we use at our company.

At work we are using IBM Notes 9.0.1 for a lot of things, including email and calendar. However, I’ve been testing the Outlook 2016 client, and it blows Notes mail out of the water. It’s really, really good. Outlook calendar has been better than the Notes calendar for years, but even the email part is now quite excellent in Outlook. Also the web version, not to mention the mobile app, are very good.

Why am I mentioning this? Because the integration between Outlook, Skype for business, Sharepoint and other solutions, combined with their new mobile client will make it even harder for IBM to both counter the moving that a lot of companies are doing from IBM to Microsoft. It will also be much harder to convince new customers to move over to IBM.

In that light, it’s not a smart move to:

1) Not deliver what we were promised with Verse (as this article from Red Pill points out).
2) Still use the standard web version of the calendar instead of the new Verse interface.

No matter how much I love Domino and old IBM products, the world is moving on. And I’m an atheist when it comes to my tools. If MS comes up with a better client, with a good mobile app as well as a nice web interface, I can’t keep my users in the dark. Especially now that we are moving our Notes applications to the web, where we only use the .nsf files for data storage while the web interface are running on other platforms. We are also contemplating moving from Sametime to Lyn…sorry…Skype for business, but IBM is actually doing an effort to keep us on Sametime.

IBM has a lot of challenges ahead. IBM Verse shows good promise, but promise ware is not good enough. The only reason Microsoft got away with promise ware for so long was that they managed to get into a monopoly situation in a time where that was actually possible.