Skip to content

The Domino Elf

Collaboration, social media and culture

Menu
  • Home
  • Notes tips
  • Social Media
  • Music
  • Journalism
Menu

Sametime Stopped Working in HCL Notes V 11.0.1

Posted on April 2, 2020April 2, 2020 by elfworld

HCL Sametime logo

After upgrading one of my customers to HCL Notes V 11.0.1 the embedded Sametime client refused to connect to the Sametime service in IBM Smart Cloud

When the Notes client started for the first time after upgrading I noticed it didn’t try to log into Sametime, even if it was set to automatically log on.

When I hit the Login button, I got the following message:

Sametime bug

After asking around in the HCL Master Slack space I was told that apparently the embedded ST in Notes 11.0.1 has a new ID. Namely 0x122B. I therefore logged on to our IBM Cloud to fix this, but it turns out you don’t have access to that setting in the cloud.

I had to start a support case with HCL and then they will have to contact IBM to get this fixed. I’m at level 2 support, but so far nothing has been done to fix the problem. I’ve received several messages from HCL support, but nothing concrete has happened yet.

You may have this problem with your on premise Sametime, or if you are running it in your private cloud. You can fix that yourself by following this technote.

2 thoughts on “Sametime Stopped Working in HCL Notes V 11.0.1”

  1. Pingback: What’s New in the HCL Community #7 – NCUG
  2. Pingback: Sametime Automatically Login - Donation Portal

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recent Posts

  • Notes Tip #54: From Microsoft Outlook to HCL Notes February 13, 2023
  • No Longer an Ambassador December 22, 2022
  • Jean-Michel Jarre – Oxymore October 21, 2022
  • Notes Tip #53: The Secrets of HCL Notes 12 (and11, 10, 9 and possibly even earlier) June 6, 2022
  • Restyling With the Young at Engage May 27, 2022

Recent Comments

  • elfworld on Notes Tip #54: From Microsoft Outlook to HCL Notes
  • Thomas on Notes Tip #54: From Microsoft Outlook to HCL Notes
  • Edwin Paat on The Journey to Equinoxe Infinity – Part 4: Who’s Watching the Watchers?
  • elfworld on Mike Oldfield: – Technology finally caught up with me
  • Mihali Prefti on Mike Oldfield: – Technology finally caught up with me

Categories

Archives

When did I post?

April 2023
M T W T F S S
 12
3456789
10111213141516
17181920212223
24252627282930
« Feb    

Tag cloud

calendar client collaboration community conference connections contacts domino dominoforever electronica email facebook hcl ibm ibm champion ibm connections ibm notes isbg Jean-Michel Jarre journalism mail mobile music news notes notes tip outlook personal presentation release review security settings social media speaker synth tip tips training USA user interface video webinar writing youtube

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
© 2023 The Domino Elf | Powered by Minimalist Blog WordPress Theme