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Tag: mail
That’s What Reply with Internet Style History is Used For
I sometimes get asked what the hell “Reply with Internet-Style History” means in the Notes client. It used to be to give you the chance to quote correctly. But today I used it to solve a problem where a mailing list rejected all my emails
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What’s New in the HCL Community #4
Nomad for Android Tablets is out, and that’s just the tip of the iceberg of all the new good news from HCL this week! Check it all out here.
What’s New in the HCL Community #3
There’s so much going on within the HCL Technologies community right now, that I’m sure you are confused. It’s hard to keep up. Fortunately, you got me! Here’s the scoop.
What’s New in the HCL Community #2
Lots of exciting stuff going on in the HCL Technologies user and business partner community. Don’t believe me? Well, read this then!
What Does the Future Hold For the IBM Cloud Customer?
Earlier this year HCL announced that while they have bought all of IBM’s collaboration platforms, they will not be continuing IBM’s cloud services. This has lead many IBM Cloud customers go: “So now what are we going to do?”
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The Mystery of the Duplicate Mail Folders
A user contacted me and said that in the dialog box for moving an email to a folder, several of his folders were suddenly duplicated, but not in the left side menu in his Notes mail. This is how I found what had happened and managed to solve it.
How to Drag Attachments Directly from IBM Connections and into Webmail
If you have your files in a cloud solution like Dropbox, Box, OneDrive, IBM Connections or Google Drive, you can connect Windows Explorer directly to these services. By doing this, you get direct access to your files from your Explorer window, as if they were stored locally on your computer. You can even access them while offline. Here are all the services I’m connected to:
PS: You can click on any of these images to see them in large versions if you want to see a more detailed view!
If I’m composing a new email in my web browser, like in Office 365, Gmail or IBM Verse, I can easily just take a file from any of these services, and drag them straight from Windows Explorer and into the email. Here I’m dragging a Dropbox file over as an attachment into a new email I’m composing in IBM Verse:
This works just as well in Gmail, Office 365 and most other web based mail services.
However, if I try to do this with a file in IBM Connections, it doesn’t work:
Someone asked me about this a couple of weeks back, and I told him how you can get around this. Yes, you can drag and drop files in IBM Connections from Windows Explorer and straight into the email. To be able to do this, you must add the file to My Drive in Connections. Here’s how you do this:
- Find the IBM Connections file under My Files in Windows Explorer:
- Right click on it and choose Add to My Drive:
- A window showing you the synchronisation will pop up and then you will be told that the file has been added to My Drive. Click OK.
- Find My Drive in the left side menu of Explorer:
- Find the file you just synced and simply drag it over to the email, and everything will work just fine:
So you can achieve the same functionality with IBM Connections files, just as you can do with files from other cloud based services.
Note: Mac users will always be able to drag and drop directly into web based email services because they have to add their files to My Drive in order to be able to access them at all.
Using IBM Verse (and Notes) to Keep Track of My Traveling Plans
Don’t let the headline fool you. I also show you how you can do this in Outlook, Gmail, Yahoo and other email and calendar clients as well!
I’m a pretty disorganized person who had to force myself to become organized. And I have succeeded pretty well with it, even if I do have a few relapses now and then.
In the past keeping track of my traveling plans, tickets and hotel reservations was pure hell. Especially in the days with printed tickets. For the past 5 years I’ve been using my cell phone to keep track of everything while travelling. And I do not use one app for the hotel reservations, one app for the airline tickets and so on. I import everything into my calendar on my Android cell phone. I used to do the same on my good old Nokia N8, and you can of course do this on your Iphone as well.
First of all: You need an email and calendar application on your cell phone. Personally I’m using IBM Verse, but there are also several other apps for this, including Gmail and Outlook. The application will make it possible for you to read and send email directly from your phone, as well as read and update your calendar. I will show you two ways of updating your cell phone calendar with all of your travelling plans, tickets and reservations.
From the confirmation page
When you you’ve booked a hotel or flight online, you will get to a confirmation page after the order has been completed. Very often you will find a link, icon or button like this on the confirmation page:
Sometimes you will have to click on it to get suggestions for the various types of calendars and sometimes they will all be listed. In this example I’m using hotels.com. When I click on the button link pictured above I get this:
If your email client is not listed, click on ical Calendar. Since I’m using IBM Verse that’s what I have to do. A screen pops up where I have to put in my email adress:
Now hit Send.
No matter what method you chose above, you will now receive an email that looks just like a meeting invitation. Simply click Accept or Add to Calendar (or whatever it’s called in the email client you are using) in that email, and the reservation will be added to your calendar, with all the most important details (like reference number, addresses, times, dates and so on).
From the confirmation email
What I describe here will only work if you are sitting on a computer. As far as I know, this is not possible on a cell phone application.
Often when you get a travelling confirmation by email from an airline, or a reservation confirmation from an hotel, the email will sometimes contain a link or button that will look very similar to this:
Choose your email client. If you are using Google or Yahoo, it will open up your calendar and you will see a web form where you can add details and then confirm that you want to add this to your calendar.
If you choose Outlook or iCal (sometimes this will be called ics) you will be asked to save the ics file to your computer:
Open your email client. In my case I’m using IBM Notes since, as far as I know, this can’t be done in IBM Verse (which is the web version of my email) yet. Go to the calendar and find the import function. In IBM Notes it’s under File -> Import A file dialog will pop up. Choose .ics as the file type:
Navigate to the file, click on it and then click Import. You will be asked to confirm that you want to add it to your calendar. Do this and now it will be imported, with all the details you need.
In Outlook you import ics.files under File -> Open & Export -> Open Calendar:
A file dialog will pop up:
Navigate to the file, click on it and then click Open. A window for creating a new calendar entry will open. Here you can add additional details if you want. Click Save & Close to create the calendar entry.
Synchronisation
The beauty of all this is that you don’t even have to think about whether you add these entries in the calendar on your cell phone or in the calendar of your email client. The entries are synchronised, both ways, between your phone and the client.
Here’s how my travelling plans look in IBM Verse on my phone:
I can open one of these entries by clicking on it. If I click on my hotel reservation I will get the confirmation number, time and date for check in and check out, the address and contact information for the hotel and even details on how to cancel:
Pretty neat, eh? All your travelling arrangements on your cell phone.
PS! Most email providers also gives you the option to use an online web version of your email. This means that even if you have imported this in your local Outlook or IBM Notes client (or other calendar and email client) this will also be visible in the online web version! This means if you lose your cell phone, you can simply use a computer and log on to your email via web, get the details from your calendar there and then print them out or write them down.
Any ideas for even better ways to do this? Did you find any errors? Did you like this? Hate it? Please leave some feedback in the comments field below!
Connect 2016 Day 2: The next Generation
The calendar says it’s winter here in Orlando, but for us this is pure summer. It’s quite simply heavenly here right now, and I’ll never get used to being cold inside, and when I go outside I have to take off my jacket.
I started this day with a short run before I did several exercises at the gym.
Opening General Session Part 1 Turn Moments into Momentum and Opening General Session Part 2: The Engaged Enterprise Comes to Life
It was then 
on to the opening general session. This year it was split in two, and I won’t write much about it, because it wasn’t very interesting. OpenNTF got a shout out from the executives on stage, and that was great.
I was also very impressed with the two young students who came on stage to talk about Social Student. They had been using it as part of a project at university, and they were chosen as winners. Without a hint of nervousness, the two girls talked unaffected about the work they had done and how they had collaborated across the world with the help of Social Student (which is based on IBM Connections). And this in front of 2000 people. More about the students later.
We also got a presentation of IBM’s new product, which right now is called Toscana. It’s a tool that makes it very easy to set up and edit, both contents and design, on a online solution. It runs of course both on the web and mobile devices. It pulls and pushes data to and from several of IBM’s solutions, as well as solutions from other vendors, and it did look mighty impressive. Not sure if it’s for my company, though. Time will show.
Connections Communities – The New Stuff!
This was the first real session of the day, and I know some of the stuff I learned here is going to make a lot of my users happy. Connections is currently on version 5.5 and here are the most important features (at least for my organisation) that are included in this new version:
- You have much better control over the layout of your communities
- As an owner you can now move your communities! This means you can now move a sub community up and turn it into it’s own separate community. If you have several communities, you can now move them under one mother community and make them all sub communities! This is awesome!
- Much easier to find communities
- You can now create a lot more content for your communities
- You can rename any widget. Which means that if you want to call Wiki for Employee Guide you can!
- You can change the layout, even the top banner, as well as design a nice and inviting front page in the community
- Private communities can now also be shown in searches, if you want to. It’s only the title, tags and info that is shown. No member details
- A new rich text field which woks just as well as editing in Word (thanks, Ephox)!
Bring Your Own Mail Client with IBM Mail Support for Microsoft Outlook
IBM has promised this for quite a few years now, but this time we actually got to see it in action. Currently the release is said to be around June 2016. Basically this means that you can connect your Microsoft Outlook client to a Domino-server, and have full access to your email and calendar. Everything you would expect to be able to do with your mail and calendar in IBM Notes, you will also be able to do with Outlook.
Here are the main details:
- Windows support only
- Thus far only Outlook 2013 (but plans for 2010 and 2016 soon)
- Sync of mail, attachments, drafts, folders calendar and contacts
- Sync of read/unread flags, forward/reply indicators
- Notes encryption
- Type ahead and address resolution
- Sametime and Connections integration
- Freebusy lookups
- Room finder
- Summary sync
Everything is installed with it’s own installation program. So far it’s only been available to selected customers for testing, and has so far been known as Project Hawthorne.
I asked if the status would automatically change in Skype for Business when a meeting start as long as you are using the Outlook client to read the mail on Domino, but they admitted that they simply didn’t know. So if anyone can answer me on that, please leave a message in the comments section.
Personally I think this is a good move on IBM’s part. Outlook is a good mail client, and this will make it easier to change to Outlook, without having to worry about moving huge mail .nsf files from Domino to Exchange. It also gives people a chance to use the client they prefer.
REST Services in Domino – Key to Modern Web Applications
This was a very technical session for developers. Some of it went above my head, even if I understand the principles behind it.
REST makes it possible to retrieve, present, update and delete data on a system, via web pages. This means that if a system with data storage, like IBM Domino, has a REST service, you can use that to work with the data, even if the system itself isn’t on the web. This is what we are doing with the data from the IBM Notes applications and databases in my company, so I need to get my head around it.
I got some really good pointers on how to get started, and I will download the example database the presenter was going to include with the presentation.
Social Learning with SocialStudent – #NewWayToLearn
The next session took place in the huge exhibition area for vendors and IBM Partners. Once again the two aforementioned students and their professor told how they had worked with SocialStudent to collaborate. The product developers were there as well to explain a little bit about the technologies behind the product. In addition to IBM Connections, the product also uses Opus Neo Dashboard.
I think SocialStudent could give itslearning a run for it’s money. I really hope IBM takes this out to schools and universities all over the world, because they have a killer app here. The students that will be using it are the employees of tomorrow, so they will demand tools like this in their job.
The two students, Bree Mayer and Jamie Winger, explained that they were used to dealing with Google Docs (which most of their fellow college students were using), in addition to Skype and online services like Facebook. When asked which tools they preferred using, they said that IBM Connections and Social Students were hands down the best tool. Instead of having to deal with 4- 5 online services everything was in one place inside SocialStudent. Even chat and video meetings.
SocialStudent is also available on mobile devices, and for me, who do quite a lot of user training, it sounds very interesting. I will therefore check out the product and see if I can get a trial user or something
After this session it was off to a networking event held by Panagenda (I always appreciate being invited) before being treated to dinner with IBM Nordic. It’s always nice to catch up with what my fellow Scandinavian IBM users are dealing with these days. It was a relatively early night, because I had to be ready for loads of IBM Connections sessions from early in the morning on Tuesday.
Come back tomorrow for a solid recap with great news about IBM Domino and Connections!