Fixed: Right Click and Send File Opens Outlook Instead of Default Mail Client?

Email

A customer messaged me on HCL Sametime today about a problem. When she right clicked on a file in File Explorer to send it in an email, Windows tried to open Outlook instead of her default mail client. Detective Hogne was on the case.

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Here Are All the Domino Licensing Models and What they Contain

HCL logo

There has been some confusion regarding what licensing models for Domino that are available after HCL took over from IBM. Here they are!

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That’s What Reply with Internet Style History is Used For

Quoting internet style replies

I sometimes get asked what the hell “Reply with Internet-Style History” means in the Notes client. It used to be to give you the chance to quote correctly. But today I used it to solve a problem where a mailing list rejected all my emails

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What Does the Future Hold For the IBM Cloud Customer?

HCL logo

Earlier this year HCL announced that while they have bought all of IBM’s collaboration platforms, they will not be continuing IBM’s cloud services. This has lead many IBM Cloud customers go: “So now what are we going to do?”

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The Mystery of the Duplicate Mail Folders

Duplicate folders

A user contacted me and said that in the dialog box for moving an email to a folder, several of his folders were suddenly duplicated, but not in the left side menu in his Notes mail. This is how I found what had happened and managed to solve it.

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How to Drag Attachments Directly from IBM Connections and into Webmail

If you have your files in a cloud solution like Dropbox, Box, OneDrive, IBM Connections or Google Drive, you can connect Windows Explorer directly to these services. By doing this, you get direct access to your files from your Explorer window, as if they were stored locally on your computer. You can even access them while offline. Here are all the services I’m connected to:

Cloud services

 

PS: You can click on any of these images to see them in large versions if you want to see a more detailed view!

If I’m composing a new email in my web browser, like in Office 365, Gmail or IBM Verse, I can easily just take a file from any of these services, and drag them straight from Windows Explorer and into the email. Here I’m dragging a Dropbox file over as an attachment into a new email I’m composing in IBM Verse:

Drag from Dropbox to Verse

 

This works just as well in Gmail, Office 365 and most other web based mail services.

However, if I try to do this with a file in IBM Connections, it doesn’t work:

Drag and drop from Connections

 

Someone asked me about this a couple of weeks back, and I told him how you can get around this. Yes, you can drag and drop files in IBM Connections from Windows Explorer and straight into the email. To be able to do this, you must add the file to My Drive in Connections. Here’s how you do this:

  1. Find the IBM Connections file under My Files in Windows Explorer:
    My Files
  2. Right click on it and choose Add to My Drive:
    Add to my station
  3. A window showing you the synchronisation will pop up and then you will be told that the file has been added to My Drive. Click OK.
  4. Find My Drive in the left side menu of Explorer:
    My Drive in menu
  5. Find the file you just synced and simply drag it over to the email, and everything will work just fine:
    Drag into Verse

So you can achieve the same functionality with IBM Connections files, just as you can do with files from other cloud based services.

Note: Mac users will always be able to drag and drop directly into web based email services because they have to add their files to My Drive in order to be able to access them at all.