Domino, Notes and videotape
Header

7 Great Tips About IBM Notes

November 18th, 2016 | Posted by elfworld in IBM | Notes - (0 Comments)

The IBM Notes client is an important tool for a lot of IBM customers. It’s a powerful client (albeit a bit cranky at times), which has a lot of features that people don’t know about.  So here are 7 quick tips to make your work day even more efficient.

1) Find a Notes application/database quickly

There’s no need to spend time looking for a Notes application or database on your workspace or in the bookmark menu. Simply use the search field under the Open-button (or the binoculars if you have docked the Open list). Just start typing the name of the application and Notes will list all the applications containing the letters you are typing. Then you can simply just click on the correct one:

Search

No more time spent looking for applications!

 

2) Create a new email at any time

To create a new email, simply hold down the CTRL key on your keyboard and then hit the M key. A new email will open up. You don’t even need to have your mail application open!

 

3) Create a meeting out of an email

Sometimes an email discussion has gone on long enough. If you feel the time has come to have a meeting you can create a meeting out of an email by right clicking on the email and choose Copy into New -> Calendar Entry:

Copy into New

 

You will now be asked what kind of calendar entry:

Choose calendar entry type

 

Choose Meeting and click OK. A new meeting form is prepared. All people in the To-field will be in the Reuired field and all the people in the Cc field will be in the Optional field. All contents of the email, including attachments will be included (remove the attachments!). Now you can continue scheduling the meeting.

 

4) Paste as plain text

When pasting text from another document into a rich text field in Notes, all formatting from the original source is kept (colors, fonts, tabs and so on). If you want to paste the text into a rich text field, but remove the formatting from the source, simply hold down the CTRL and SHIFT keys on the keyboard while hitting the V key. Now the text is pasted as plain text, and it will be in the same format as the rest of the text in the rich text field. Easy peasy!

 

5) How is your day?

When you start your working day you want to know what’s on  the agenda today. No need to open your calendar for this. Simply open the right sidebar panel called Day-at-a-Glance:

Day at a glance

You can even look at other dates in the past and future as well.

 

6) Trace your history

Did you know that Notes keeps complete track of every single Notes application and document you’ve opened in the seven past days? It’s true! No more brain twisting trying to remember what you did yesterday! Simply click on History in the bookmark menu (under the Open button or under the binoculars if you have docked the Open list), then the date you want to check and finally the name of the application. Now Notes will list all documents you worked with in that application on that date:

History

 

7) Don’t develop a mouse elbow

We all use the mouse too much. But did you know that you can access any action button in a Notes document or view without having to click on them? Simply hold down the ALT key on the keyboard. You will then see a number in the upper left corner of all the action buttons. Simply click on the corresponding number on your keyboard (while still holding down ALT) to trigger the action button.

Example: If you want to send an email, you don’t need to move the mouse button up to the action button Send and on click on it. Simply hold down ALT and hit the 1 key on the keyboard. Neat, eh?

Hope you liked these tips. If you did, or want to add something, leave a comment!

7 Quick Tips About IBM Connections

November 11th, 2016 | Posted by elfworld in Connections | IBM - (6 Comments)

IBM Connections is a great tool for collaboration. But there are some very quick and cool things you can do to make it work even more efficient for you. Here are 7 tips:

1) Filter your activity stream

A lot of people find the activity stream (news stream on the IBM Connections front page) to be overwhelming and confusing. Not to worry, you can filter out anything you want. There’s a pull down menu at the top of the activity stream, under the status field, that you can use to choose the specific information you want to se updates from:

Pull down menu

Click on it to choose the application you want to see updates from, so that you won’t get drowned in information:

Pull down menu options

 

2) Save postings for later

Sometimes you see a posting in the activity stream that you want to either read or follow up on, but you haven’t got time right now. This can simply be solved by saving the posting. Simply click on Save to save it for later:

Save posting

You will find this posting under Saved in the left menu. Read all about saving and unsaving postings here.

 

3) Sort a search result by application

Let say you do a search on all contents in Connections:

Search field

 

The search result will look like this:

Search result

You can now sort the search result by application by clicking on the application name in the left side menu:

Search menu

If you want to look only in files, you choose Files. If you want to search only in wikis, you choose Wikis. And so on.

 

4) Quickly find your most recently updated communities

A very quick way to find your most recently updated communities is to click on the Communities menu at the top. Those communities will be listed at the bottom of the pull down menu:

Communities menu

 

5) Find the latest post in a forum thread that is sorted as a conversation

In a forum thread, you can choose to sort it either by date (upon which you can choose to show the oldest or newest posting at the top) or by conversation. If it’s sorted by conversation, it can sometimes be hard to know what the newest posting is. Luckily you have a link at the top of the forum thread where you can choose to jump to the latest post:

Latest posting

 

6) Convert an activity entry into a To do

Sometimes someone will post or share something into an activity that triggers the need for an action. In those cases it’s important to set a due date and assign this task to someone. Thankfully, you can actually convert most activity entries into a To do. Here’s a an ordinary entry. By expanding it and then click on the More pulldown menu, we find the option for converting it into a To do:

Convert to To do

After choosing this, you can assign it to someone, as well as set a due date and add tags and more information and attachments. You can even convert emails that have been uploaded to the activity in this way!

 

7) Quickly search for people and profiles

Under the Profiles menu at the top, you find a menu item called Directory:

Directory menu

After clicking on this you will get a search field where you can simply start typing the name of the profile or person you’re searching for. Connections will suggest profiles for you while typing

I hope these quick tips are useful to you. If so, please leave a comment or share it on social media. If you have anything you want to add or give me feedback, leave comment!

No more NotesLast week there was an online presentation co-hosted by TeamStudio and TLCC where IBM presented their roadmap for IBM Notes/Domino.

I didn’t listen to the whole thing, I skipped some parts, because I could basically read the slides. In addition, they didn’t present anything new that they didn’t present at IBM Connect 2016. Nothing! Except one thing: You can now also use Outlook 2016 with Domino. Yay…

To paraphrase a friend of mine in the Domino community: “They are killing it, man.” And I find it hard to argue against that. For the past three years, I’ve been telling people who said that Xpages was going to save Domino that they were wrong. And this latest roadmap (which is the same as it was in January in Orlando) makes me ask: Is IBM interested in saving Domino?

Now, the Notes client was never going to be saved. We all knew that, even if IBM never comes right out and say it. But when it comes to email, they want you to start using IBM Verse or they actually want you to start using Outlook. In a world where people want to run light clients and use handheld devices, a huge bloated client is not the way to go, so I’m not really complaining about that. But the seemingly lack of commitment to the Domino platform is glaring.

It’s time to start delivering on your promises when it comes to Domino, IBM. But what’s happening is just one slow and drawn out torturing of a dying beast. If you’re not dedicated to the platform, at least come out and say it. “It will happen at Connect 2017,” they say. What will happen? That you will say the exact same things you said at Connect 2016? And the Java version running on the platform now isn’t just outdated. It’s a sediment on the bottom of the ocean which still hasn’t turned into black gold, and never will. We have been promised a Java update for a year now, and it still hasn’t arrived. Neither has any of the other stuff they promised.

One of the things that makes me want to say that “this is it, folks,” is the way IBM now lets you use Outlook with Domino. What’s basically happening is that IBM is saying: Connect Outlook to Domino, have the entire .nsf mail file downloaded to an Outlooks .pst file and then you can just move that pst file onto an Exchange server or up into the Office 365 cloud. They are even eliminating the need for a huge migration project, like a move from Notes to Outlook used to be.

My employer is, like 99% of the rest of the world, using Office 365. Mail is a part of the Office license, which basically means we are currently paying for two different mail platforms. In a time where we are struggling financially (I’m currently made 50% redundant), and we have to cut costs, what do you think we are going to choose? Staying on a platform where the company making it won’t make a commitment? Or go with the company which is constantly developing and refreshing their platform, and also makes integration and single sign on between all their products a default functionality?

Domino will remain in my company as an application server, because we are still running lots of Notes applications. However, we are currently webifying them and using anything but IBM technology to do so, apart from the nsf files which, for the time being, still will be on Domino.

Oh, well. See for yourself, and tell me if I’m wrong:

And here are the slides:

Very often, the start page of a wiki in IBM Connections tends to look like this:

Text only wiki

This looks very dull. It’s not very inviting for the users and the need for scrolling will make it harder for the users to find what they are looking for. Yes, you can tell the users to search the wiki, but believe me, they won’t!

I’ll admit it straight away: The wiki pictured above is made by yours truly, and it was made to document how to make wikis (am I meta or what?). The feedback from the users was that while my documentation was really good, it wasn’t very inviting for them to start using it. In this day and age, people want easier access to things. They want pictures and graphics, and their cell phones have spoiled them when it comes to no need for scrolling and having big colorful buttons to push.

A few months later we introduced Skype for Business in our company. And when the time came to create a wiki on how to use Skype for Business, I decided to try and spruce up the documentation a bit more. So this is the start page for the Skype for Business wiki:

Wiki icons

This time the feedback was much better:

  • Users didn’t have to scroll
  • The page looked much more inviting with graphics
  • The icons and text gave a good description of what each link was about

Both the icons and the text are clickable links (I show you how to make image links in a Connections wiki further down in this posting) and we took this even a step further in our next wiki. I can’t take full credit for what I’m showing you next. It was shown to me by Erik Borse from the company Item, and I rolled with it and expanded upon it.

We created a wiki to document our internal processes. From the wiki start page (which I cannot show you), you can click on an icon for Strategy and management. This is the wiki page you arrive at if you click on that icon:

Powerpoint icons

Each box is clickable, and it gives the user a quick and easy way to click on further down in the wiki structure. In addition, each box has it’s own unique color. If a user clicks on the orange box, all boxes and colors on the underlying pages will be orange. This way the user knows she is still within the same subject and page structure.

The really good part here is that there’s no need for the users to design those graphic buttons in a graphical tool You can create them in Microsoft Powerpoint.

  1. Start Powerpoint
  2. Go to the ribbon called Insert:
    Insert ribbon
  3. Click on Shapes:
    Shapes
  4. Choose the shape you want. The mouse pointer will now become a cross hair
  5. Click inside the Powerpoint document, hold the left mouse button pressed and then drag the mouse pointer to the right until you the figure has reached the desired size:
    Shape
  6. Release the mouse button
  7. Double click on the shape to go into editing mode. Add the text you want. If the text gets too big, you can either decrease the font size (just like you would change font size in a normal text document) or click on any of the circles surrounding the shape to resize it by pulling back or forth:
    Shape with text
  8. You can change the color of the shape in the ribbon menu:
    Color ribbon
  9. Click on the shape and make sure it looks like this:
    Shape with text
  10. Copy it (Hold down CTRL+C). If you hear an error sound from Windows, click outside the box and the inside it again to mark it. Try again
  11. Go to the wiki article, put it in edit mode, place the cursor in the spot where you want to paste the shape and paste it (CTRL + V):
    Pasted

PS! Making buttons like this from Powerpoint only works in Windows, it will not work on a Mac! 

What will work on both in Windows, Linux and on a Mac, however, is pasting regular images into the wiki article. And now I’ll show you how to create a link to another wiki-article, so that when a users clicks on an image, that article will load. This method works both for regular images and images created with Powerpoint:

  1. Open the wiki article you want to link to
  2. Go to the URL-field, mark the entire text and click copy it (either by right clicking on it or CTRL + C):
    Copy URL
  3. Go to the wiki article you are editing and click on the image you want to create into a link, right click on it and choose Image Properties:
    Image Properties
  4. The following screen will pop up:
    Image Properties Popup
  5. Click on the tab called Link:
    Link tab
  6. The popup will now give you this form:
    Link attributes
  7. Paste the wiki page address into the URL field. Use the Target pull down field to choose whether this link should be opened in a new window or not
  8. Click OK

That’s it. Now the image will contain a link that will open the wiki page you linked to. Save the wiki article and test that everything works fine (it should).

I’m not saying this is the perfect way to construct wikis, but in my experience it does make wikis look nice and easier to use. And it’s really easy to learn how to do it, without becoming an HTML expert. Of course, if you do know HTML, you can make some pretty impressive wiki designs, but I wanted to show you an easy trick which is more achievable for everyone.

Did you like this tip? Leave a comment either here or on the social media platform where you found it! And give me a follow!

Just like you have version control of files in IBM Connections, you also have complete version control of wiki articles inside a wiki. Every time someone edits an article, and save the changes, the last version of that wiki article will be kept.

The versions of the article are listed at  the bottom of the wiki article. Click on the tab Versions, to the righ of the tab Comments:

Wiki versions

Restore previous version

You can restore a previous version of a wiki article in the following way:

  1. Find the version you want to restore and click on the link to the right called Restore:
    Restore wiki article
  2. You will now get the following message:
    Wiki versions
  3. Click OK to restore this version. This will now be the current version, and the version you replaced will now be pushed down on the list. Connections will even tell you what version you restored the current version from:
    New version

You can now of course restore back to the previous version by clicking on the Restore link behind it in the list. Here I’ve done this:

Restore original

Compare versions of wiki article

You can also compare versions to see what’s different between them. If there is more than one version of a wiki article, you will see this at the bottom, under the tab Versions:

Versions

To compare two versions against each other you choose the number of the versions in the pull down fields. In the picture above, I’ve selected to compare version five against version four. Click on Show comparison. Both articles will now shown next to each other:

Version comparison

The text marked green is the text that’s been added or changed in the newest version and the items coloured yellow are text that’s been deleted in the newest version.

You can also choose to compare other versions in the fields at the top:

Choose version

So as you can see version control of wiki articles is a very useful tool.

Please leave your feedback below. Always appreciated. And if you have any questions regarding Connections, don’t hesitate to ask.

In my previous blog posting I showed you how you can save a Facebook posting so that you can read it later without worrying about it disappearing. A lot of IBM Connections users don’t know that you can actually do this in the activity/news stream in Connections as well.

Let’s say you are at work. While you are looking through your activity stream in the morning, you see a posting that you feel the need to follow up on later. Unfortunately you know that because of the hight volume of traffic on your Connections site, there is no way you will be able to find it again in the activity stream. Not to worry, you can save it and find it, very easily, later.

In the web browser:

  1. Under each posting in the activity stream, you will find a link called Save this:
    Save this
  2. Click on it. It will now tell you it is saved:
    Saved
  3. Go to the left side menu in Connections and find the menu item called Saved:
    Saved menu
  4. Click on it and all your saved items will now be listed:
    Saved items
  5. You can now click on any saved posting and interact with it or open it, just like if it was in the regular activity stream

If you want to remove an item from the Saved list you hover your mouse pointer over it and click on the x that will appear in the upper right corner:
Remove item

After clicking on it you will be asked to confirm that you want to remove it from saved.

On a mobile device

You can also save things and view them later in the IBM Connections application for your mobile or pad. These screen shots are taken on an Android Galaxy S5 phone. Unfortunately my application is in Norwegian, but I think you will be able to follow the logic anyway.

  1. Find the posting in the activity stream:
    Activity stream on cell phone
  2. With your finger, press down on the posting and keep it pressed until this window pops up:
    Save on mobile
    The top most selection (Lagre) means Save. Click on it.
  3. You will now be told that it’s saved.
  4. Go to the main menu and find the menu item called Saved
  5. All your saved items will now be listed:
    Saved mobile
  6. You can now interact with this posting just as if it had been in the normal activity stream

To remove it from the saved list, press with your finger on the posting until a pop up window appears. Choose Remove from Saved. The posting will now be removed (you will not be asked to confirm).

I hope that helps you keep afloat on all that you need to follow up on in your Connections environment.

Save Facebook Posting For Later

September 21st, 2016 | Posted by elfworld in Facebook | Social Media - (1 Comments)

Have you ever seen someone link to or publish a Facebook posting that looks awesomely fun and interesting, but you haven’t got the time to look at it right now? My guess is that the answer to this question is a resounding Yes.

So what happens? You close Facebook, it disappears from your news feed and you either forget about it, or only remember it if you see that someone has commented on it or liked it.

There is however a very simple solution. Facebook has a save function which makes it very easy to save a posting in a Saved list. You can then look at it later, without worrying about it disappearing on you.

So how do you do this? It’s easy:

  1. To the upper right of the posting you can see an arrow:
    Arrow on Facebook posting
  2. Click on it to see the following menu:
    Pulldown menu Facebook posting
  3. Click on Save post:
    Save post
  4. Above the posting you will see a message telling you it has been saved for later:
    Confirmed save

You can find the posting again later in this way:

  1. Finde the Saved menu item. On the web this menu item is in left side menu:
    Save menu item
    On your cell phone or pad app you can find the Saved menu item under the functions menu, the one with three stripes:
    Main menu Facebook cell phone
  2. When you click on Saved, you will see a list of all the items you’ve saved:
    Saved list in Facebook
  3. To open the posting or link, simply click on the title

To remove a saved item from the Saved list, you do the following:

  1. Hold your mouse pointer over the posting. An x will appear in the upper left corner:
    Remove Saved link
  2. Click on it. The posting will now look like this:
    Archived posting
  3. The next time you enter the Saved list, this posting will no longer appear there

Neat, eh?

 

Notes9-thumbnailA lot has been said about the future of IBM Notes and Domino lately, but the truth of the matter is that there are still lots of Notes clients out there that are still heavily in use.

There are also IBM Notes customers who are using IBM Connections. Because of this, IBM has created a plugin that makes it easy for you to share content from IBM Notes and into Connections, and the other way around.

In the plugin you can post and interact with your activity (news stream), as well as with a persons profile and business card. You can drag attachments from emails and drop them straight into Connections (both into your personal files as well as as into a community’s files). You can also interact with, comment on and share files from the plugin.

Connections logoYou can also work with Activities directly from IBM Notes. Personally I prefer working with activities inside the Notes client to the cumbersome GUI in the web browser. You can drag and drop elements internally inside the activities, as well as drag and drop emails, Notes documents and attachments straight into an activity.

In short: The IBM Notes plugin for IBM Connections is a great tool, with a lot of great features. It has increased my own productivity in Notes and Connections a great deal. But I’ve seen a lot of people asking on Greenhouse and in other forums whether a manual exists. And it doesn’t. Until now.

I’ve therefore created a complete manual on how to use the IBM Connections plugin for IBM Notes. You can download it here.

Please let me know if you find any errors, spelling mistakes or things that are outdated because of upgrades to the plugin. Constructive feedback is welcome.

With a slight headache I got out of bed as late as possible (07.30) and went down to the hotel restaurant for breakfast with Christoph Adler from Panagenda and Stephanie Heit and Arshad Khalid from BCC.

The conference was held a five minute walk from the hotel, so I was there in good time before Roger Johannessen, ISBG leader, did a short introduction.

Lars Schorling from Intravision then talked about the mobile app for their brilliant OnTime calendar. Their product is very good (I’ve tested it), and it looks darn nice too, design wise. I’ve been trying to get Brunvoll to invest in it, and with the new possibilities that you have if you use the product with Events in IBM Connections, I hope I can get the right people at my company become more interested in it.

IBM KeyNote – A New Way to Work

isbg_luis

Luis Guirigay. Photo: Oliver Busse

Luis Guirigay, World Wide Executive IT Specialist at IBM, then delivered today’s keynote. It was split in two. The first part was a presentation of IBM’s philosophy of a flexible client strategy. With Project Hawthorne, it will be possible to use Outlook as your mail and calendar client, without having to migrate from your trusted Domino server.

This means that if people who are used to Outlook start working in your company, and they really don’t want (or neeed) to use IBM Notes, you can give them a choice.

Not only is an email migration from Domino to Exchange a big and expensive project. Remember that IBM Domino is really, really easy to upgrade from an old version to a new version. Not so for Exchange. A lot of companies are still on Exchange 2010 because upgrading is a huge and expensive project.

In part two he gave us a demo of the functionality. He showed us that everything you can do in IBM Notes, you can also do in the Outlook client. I wrote more about this in this blog posting from IBM Connect in Orlando back in January.

Experiences modernizing an IBM Notes application with AngularJS

isbg_markMark Luesink of Viaware Food Contact Software & Services is also a freelance consultant for my company. He did a presentation on the work we are doing with modernizing our IBM Notes applications.

We have two major applications used by the sales department, that are incredibly important. These are now being modernized, consolidated and put onto the web. The idea is that all the data should still be stored on Domino. This means no data migration.

He talked about the infrastructure of the servers, how the various technologies communicate and on the struggles of single signon (ADFS). The system is also communicating with Infor M3 and Infor IDM (document management tool). Right now are facing a challenge on how to get ADFS to work with these.

The technologies used are Nginx, Angular, Jquery and the Domino REST API, as well as Java for communicating with M3.

The session was very good and a lot of people were interested in this. I hope we can do a demo later this year on the before (IBM Notes) and after (on the web). Some people expressed disappointment with the fact that there was no demo this time. Other than that, only good feedback for Mark’s presentation.

Admin Tech Clash: Discussing Best (and Worst) Administration Practices from hundreds of customers

isbg_ytriaBen Menesi, Head of Prodct at Ytria and Christoph Adler, Techincal Account Manager in Panagenda, shared their experiences of administration of IBM’s Collaboration isbg_panagendaSolutions.

Both me and Gunleif Ræg of EVRY, who helps me administer our Domino servers, picked up a few tips here. It was also fun to hear some worst-of-stories.

Integrasjon og utvidelser I Connections Cloud GUI

isbg_inforteRuge Hegge, Sension Consultant and CEO of Inforte As and his colleague Arnstine Kjellevold gave a great presentation on how you can integrate an isbg_inforte2existing user interface in to IBM Connections Cloud. I was very surprised on how many opportunities you have with this. I thought we would get less opportunities if we moved to the cloud, but that doesn’t seem to be the case.

They showed us some great demos, and gave us direct links for resources. Very nice! One of my favorite sessions this time around.

Unfortunately attending this meant I had to miss Erik Borse of Item’s presentation on using IBM Connections as a social intranet.

IBM Hybrid Cloud

isbg_camillaCamilla M. L. Tønnestad of from the IBM Social & Smarter Workforce was a first time attendee and presenter at the conference. She lead us through IBM’s Bluemix platform for developing with APIs and thereby integrating existing solutions in your company with brand new ones.

I knew most of this beforehand, but I was surprised on how much more evolved the platform has become since I played around it with myself.

Annual meeting

Then it was time for the annual meeting. After a going through the agenda, accounting and other stuff, I was up for election as a new board member. Long story short:

I’m now a board member of the Norwegian IBM User Group (ISBG). Yay! Thanks to Rune Carlsen for the great work through the years. I got a lot to live up to.

Competitions

Competition time! Once again it was a Kahoot competition. The quiz was about James Bond! Finally I could put some of my useless trivia knowledge to good use. I was leading for a long time, but then Rolf sidelined me and went off with the AppleTV instead of me. That darn… err…well done, Rolf!

Then it was time for prize drawings. The rule is that if your name is drawn you have to be present to win. If not, they draw again. So when one guy I know won an AppleTV, he had to forfeit it because he had already left. I sent him a message that he had just missed winning an AppleTV. I promptly got a reply saying: “I think the words is fuuuuuuuck!”

Then the meeting was over. I gathered a bunch of people who met for drinks afterwards. Unfortunately, quite a few people had to go home after a while, but some of us went to dinner at Hell’s Kitchen in Oslo.

The evening was finished by going to Tilt. A pub with old arcade games, flipper games and shuffle boards. And they had Crystal Castles! And shit, do I still rule in that game:

crystal_castles

The first level is shaped after the name of the person who has the high score!

crystal_castles2

Whodda man! Whodda man! Photo: Christoph Adler

Thanks for a great conference, once again. The next one will be on me and the rest of the ISBG team. Yikes!

view_oslo

The view during our dinner. Photo: Oliver Busse

The annual Norwegian IBM User Group spring conference for 2016 is now a thing of the past. I arrived home yesterday, and after having been away from home for almost fourteen days, I arrived to an empty living room where workers are still fixing my ceiling. In addition, the battery on my car was flat, my bike needed to be fixed and I had two episode of Game of Thrones waiting for me. So the summary I always write had to wait until today.

Oliver Busse does a great write up on the social aspects of the conference (no, I don’t mean IBM social but real social stuff, dinner, people hanging out together and stuff like that), so I won’t repeat much of that.

We4IT

We4IT was the platinum sponsor of the event, so they got to do a short presentation of their products and services.

IBM Strategy Update

HuguetteIBM-er Huguette Ranc, Social Business & Smarter Workforce Unit for Europe was up next and did a 15 minute presentation on what IBM’s thoughts for the future are. Highlights:

  • Research shows that in the US 80% of your time is spent at work with meetings. Phone calls and email. That leaves a small amount of time for real work
  • We spend on average 15,5 hours a day reading news and articles. That’s 174 newspapers
  • She talked about IBM’s platform Toscana that will make it even easier to create seamless integration between various collaboration platforms
  • IBM will soon start more strategic co-operations. Today they are doing this with Facebook, Twitter, The Weather Channel (which IBM own), Apple and DocuSign

Cognitive Collaboration – the next breakthrough

Koplowitz

Next up was IBM-er Rob Koplowitz, Program Director of Watson – Enterprise Social Solution strategy. His session was spread over two hours. He mostly focused on IBM Watson, the technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data.

In short: Watson is a robot that can process a huge amount of data, and is able to learn from it. And he gave several examples on how they used Watson in various situations.

Koplowitz described Watson as a young athlete. You can see the potential, but he has to learn, train and grow for the greatness to shine through. Watson is like that. The more questions and answers Watson receives, the more it learns and understands. The system is self learning.

He told a story on how Watson was used for support. When someone asked how to delete an email, Watson told the person how to delete his entire mail account. Today Watson is able to come up with answers and suggestions that people would never think of themselves.

What’s special about Watson compared to other IT-systems, is that it’s ok if Watson gets the answer wrong. The reason is that 1) Watson learns from it when given the correct answer and 2) Often the wrong answer can generate good ideas and other ways of looking at a problem

The principle is understand, reason, learning. And while we used to be able to look at experience from the past to make plans for the future,  technology now is changing so fast that this is no longer an option.

Unstructured data is a huge challenge for companies. We’ve been talking about this for 25 years, but nothing much is happening. In addition, we have companies like Uber, Airbnb, Tesla and Facebook who do things completely different from the way business was conducted before.

In the second part he gave a demonstration on how Watson helps you prioritize your email and communication. For example suggestions for who to include in email conversations, who to include in meetings, what files you might like to share and so on.

IBM has never been famous for design, but there’s a new principle at work at IBM now. Designers are a part of the process all the way these days. And part of the design is that Watson should not be intrusive (like the annoying paper clip from Microsoft Office a decade ago).

IBM Connect 2016 – The way forward

ISBG Ego

Me doing my stuff. Photo: Oliver Busse

Then I was up next. I won the ISBG scholarship last autumn and was therefore able to go to Connect in Orlando in January. A part of the scholarship is that I had to blog every day while over there, and I also had to give a presentation on what I learned.

I told basically what you can find in my blog postings from Connect, so go read them.

The feedback afterwards was really good, and I got quite a few shout outs on Twitter for some of the stuff I said. IBM was also pleased, and I didn’t say anything wrong, I think.

I did warn everybody that if they hated the world social, they should be ready to hate cognitive, which is the new buzzword from IBM. I got a chuckle from several IBM-ers, as well as from the audience and on Twitter.

I also told people that they should know that moving from on premise to the cloud is a project, and not just copy and paste.

IBM Connect 2016 – The tools we love

I also did a presentation after lunch on what is new and up and coming from IBM Collaboration Solutions (IBM Notes/Domino, IBM Connections and so on). I was very humbled and happy that so many people turned up that it was standing room only when I started.

Are you approaching adoption like holding a ball under water?

BjellerupThe next session I went to was IBM-er Peter Bjellerup’s session. He is Executive Consultant, Social Business, Collaboration and Knowledge Sharing. He talked about the challenges you face doing self-sustained adoption. The users have to want to change and keep using the new tools and ways to work.

All of this is a challenge that most of us are familiar with, and I kept nodding most of the time, because I’ve been through most of them.

MittEA – Social Intranet with IBM Connections

For the final session I was torn. I really wanted to go to Item’s session on how to use third party services, like Facebook, Twitter, Google and others to sign in to your IBM Cloud solution

Instead I went to the session on how Euro Accident had created a social intranet, pretty much what we want to do at Brunvoll. This means using IBM Connections as our intranet, and then skin and adapt it like we want it to look. Got a few helpful tips in this session.

Team competition

isbg_competition

The team leaders are gathering for the competition. Great fun. Photo: Oliver Busse

Then it was time for some fun. The team competition, which also includes a speed session where all the vendors and exhibitors are given four minutes in front of each team where they give a presentation of their products and services.

I still say that the premise and conclusion for the riddle of the green eyes (check it out!) was wrong, but I guess you can’t argue with Math, can you?

Dinner and after-drinks

After the competition, I completely rewrote my after dinner speech, which I had been asked to give. This was because I had originally had written it in Norwegian. However, since I did my first presentation in English earlier that day because there were so many foreigners in the room, I realized I needed a new one in English. Puns don’t translate well…

It was then time for dinner, and I was lucky enough to be seated with two wonderful women from IBM (Renee and Camilla), my colleague Gunnar and Rolf from Moderne Byggfornyelse. We were served a three course dinner at the top of the PWC building in Bjørvika in Oslo (where the entire conference took place). We had a great view over Oslo, and the food was great. As usual we had a magic show, and the finale with the coin trick was amazing!

I did the after dinner speech, and with all my puns and jokes it went from pain inducing groans to big rounds of laughter and applause. So I’ll take it as a win.

We then went on a drinking spree and I’ll spare you the details. Come back later for a summary of day 2, where I’m up for election as a new board member for the Norwegian user group. Exciting stuff!