Domino, Notes and videotape

Very often, the start page of a wiki in IBM Connections tends to look like this:

Text only wiki

This looks very dull. It’s not very inviting for the users and the need for scrolling will make it harder for the users to find what they are looking for. Yes, you can tell the users to search the wiki, but believe me, they won’t!

I’ll admit it straight away: The wiki pictured above is made by yours truly, and it was made to document how to make wikis (am I meta or what?). The feedback from the users was that while my documentation was really good, it wasn’t very inviting for them to start using it. In this day and age, people want easier access to things. They want pictures and graphics, and their cell phones have spoiled them when it comes to no need for scrolling and having big colorful buttons to push.

A few months later we introduced Skype for Business in our company. And when the time came to create a wiki on how to use Skype for Business, I decided to try and spruce up the documentation a bit more. So this is the start page for the Skype for Business wiki:

Wiki icons

This time the feedback was much better:

  • Users didn’t have to scroll
  • The page looked much more inviting with graphics
  • The icons and text gave a good description of what each link was about

Both the icons and the text are clickable links (I show you how to make image links in a Connections wiki further down in this posting) and we took this even a step further in our next wiki. I can’t take full credit for what I’m showing you next. It was shown to me by Erik Borse from the company Item, and I rolled with it and expanded upon it.

We created a wiki to document our internal processes. From the wiki start page (which I cannot show you), you can click on an icon for Strategy and management. This is the wiki page you arrive at if you click on that icon:

Powerpoint icons

Each box is clickable, and it gives the user a quick and easy way to click on further down in the wiki structure. In addition, each box has it’s own unique color. If a user clicks on the orange box, all boxes and colors on the underlying pages will be orange. This way the user knows she is still within the same subject and page structure.

The really good part here is that there’s no need for the users to design those graphic buttons in a graphical tool You can create them in Microsoft Powerpoint.

  1. Start Powerpoint
  2. Go to the ribbon called Insert:
    Insert ribbon
  3. Click on Shapes:
  4. Choose the shape you want. The mouse pointer will now become a cross hair
  5. Click inside the Powerpoint document, hold the left mouse button pressed and then drag the mouse pointer to the right until you the figure has reached the desired size:
  6. Release the mouse button
  7. Double click on the shape to go into editing mode. Add the text you want. If the text gets too big, you can either decrease the font size (just like you would change font size in a normal text document) or click on any of the circles surrounding the shape to resize it by pulling back or forth:
    Shape with text
  8. You can change the color of the shape in the ribbon menu:
    Color ribbon
  9. Click on the shape and make sure it looks like this:
    Shape with text
  10. Copy it (Hold down CTRL+C). If you hear an error sound from Windows, click outside the box and the inside it again to mark it. Try again
  11. Go to the wiki article, put it in edit mode, place the cursor in the spot where you want to paste the shape and paste it (CTRL + V):

PS! Making buttons like this from Powerpoint only works in Windows, it will not work on a Mac! 

What will work on both in Windows, Linux and on a Mac, however, is pasting regular images into the wiki article. And now I’ll show you how to create a link to another wiki-article, so that when a users clicks on an image, that article will load. This method works both for regular images and images created with Powerpoint:

  1. Open the wiki article you want to link to
  2. Go to the URL-field, mark the entire text and click copy it (either by right clicking on it or CTRL + C):
    Copy URL
  3. Go to the wiki article you are editing and click on the image you want to create into a link, right click on it and choose Image Properties:
    Image Properties
  4. The following screen will pop up:
    Image Properties Popup
  5. Click on the tab called Link:
    Link tab
  6. The popup will now give you this form:
    Link attributes
  7. Paste the wiki page address into the URL field. Use the Target pull down field to choose whether this link should be opened in a new window or not
  8. Click OK

That’s it. Now the image will contain a link that will open the wiki page you linked to. Save the wiki article and test that everything works fine (it should).

I’m not saying this is the perfect way to construct wikis, but in my experience it does make wikis look nice and easier to use. And it’s really easy to learn how to do it, without becoming an HTML expert. Of course, if you do know HTML, you can make some pretty impressive wiki designs, but I wanted to show you an easy trick which is more achievable for everyone.

Did you like this tip? Leave a comment either here or on the social media platform where you found it! And give me a follow!

Just like you have version control of files in IBM Connections, you also have complete version control of wiki articles inside a wiki. Every time someone edits an article, and save the changes, the last version of that wiki article will be kept.

The versions of the article are listed at  the bottom of the wiki article. Click on the tab Versions, to the righ of the tab Comments:

Wiki versions

Restore previous version

You can restore a previous version of a wiki article in the following way:

  1. Find the version you want to restore and click on the link to the right called Restore:
    Restore wiki article
  2. You will now get the following message:
    Wiki versions
  3. Click OK to restore this version. This will now be the current version, and the version you replaced will now be pushed down on the list. Connections will even tell you what version you restored the current version from:
    New version

You can now of course restore back to the previous version by clicking on the Restore link behind it in the list. Here I’ve done this:

Restore original

Compare versions of wiki article

You can also compare versions to see what’s different between them. If there is more than one version of a wiki article, you will see this at the bottom, under the tab Versions:


To compare two versions against each other you choose the number of the versions in the pull down fields. In the picture above, I’ve selected to compare version five against version four. Click on Show comparison. Both articles will now shown next to each other:

Version comparison

The text marked green is the text that’s been added or changed in the newest version and the items coloured yellow are text that’s been deleted in the newest version.

You can also choose to compare other versions in the fields at the top:

Choose version

So as you can see version control of wiki articles is a very useful tool.

Please leave your feedback below. Always appreciated. And if you have any questions regarding Connections, don’t hesitate to ask.

In my previous blog posting I showed you how you can save a Facebook posting so that you can read it later without worrying about it disappearing. A lot of IBM Connections users don’t know that you can actually do this in the activity/news stream in Connections as well.

Let’s say you are at work. While you are looking through your activity stream in the morning, you see a posting that you feel the need to follow up on later. Unfortunately you know that because of the hight volume of traffic on your Connections site, there is no way you will be able to find it again in the activity stream. Not to worry, you can save it and find it, very easily, later.

In the web browser:

  1. Under each posting in the activity stream, you will find a link called Save this:
    Save this
  2. Click on it. It will now tell you it is saved:
  3. Go to the left side menu in Connections and find the menu item called Saved:
    Saved menu
  4. Click on it and all your saved items will now be listed:
    Saved items
  5. You can now click on any saved posting and interact with it or open it, just like if it was in the regular activity stream

If you want to remove an item from the Saved list you hover your mouse pointer over it and click on the x that will appear in the upper right corner:
Remove item

After clicking on it you will be asked to confirm that you want to remove it from saved.

On a mobile device

You can also save things and view them later in the IBM Connections application for your mobile or pad. These screen shots are taken on an Android Galaxy S5 phone. Unfortunately my application is in Norwegian, but I think you will be able to follow the logic anyway.

  1. Find the posting in the activity stream:
    Activity stream on cell phone
  2. With your finger, press down on the posting and keep it pressed until this window pops up:
    Save on mobile
    The top most selection (Lagre) means Save. Click on it.
  3. You will now be told that it’s saved.
  4. Go to the main menu and find the menu item called Saved
  5. All your saved items will now be listed:
    Saved mobile
  6. You can now interact with this posting just as if it had been in the normal activity stream

To remove it from the saved list, press with your finger on the posting until a pop up window appears. Choose Remove from Saved. The posting will now be removed (you will not be asked to confirm).

I hope that helps you keep afloat on all that you need to follow up on in your Connections environment.

Save Facebook Posting For Later

September 21st, 2016 | Posted by elfworld in Facebook | Social Media - (1 Comments)

Have you ever seen someone link to or publish a Facebook posting that looks awesomely fun and interesting, but you haven’t got the time to look at it right now? My guess is that the answer to this question is a resounding Yes.

So what happens? You close Facebook, it disappears from your news feed and you either forget about it, or only remember it if you see that someone has commented on it or liked it.

There is however a very simple solution. Facebook has a save function which makes it very easy to save a posting in a Saved list. You can then look at it later, without worrying about it disappearing on you.

So how do you do this? It’s easy:

  1. To the upper right of the posting you can see an arrow:
    Arrow on Facebook posting
  2. Click on it to see the following menu:
    Pulldown menu Facebook posting
  3. Click on Save post:
    Save post
  4. Above the posting you will see a message telling you it has been saved for later:
    Confirmed save

You can find the posting again later in this way:

  1. Finde the Saved menu item. On the web this menu item is in left side menu:
    Save menu item
    On your cell phone or pad app you can find the Saved menu item under the functions menu, the one with three stripes:
    Main menu Facebook cell phone
  2. When you click on Saved, you will see a list of all the items you’ve saved:
    Saved list in Facebook
  3. To open the posting or link, simply click on the title

To remove a saved item from the Saved list, you do the following:

  1. Hold your mouse pointer over the posting. An x will appear in the upper left corner:
    Remove Saved link
  2. Click on it. The posting will now look like this:
    Archived posting
  3. The next time you enter the Saved list, this posting will no longer appear there

Neat, eh?


Notes9-thumbnailA lot has been said about the future of IBM Notes and Domino lately, but the truth of the matter is that there are still lots of Notes clients out there that are still heavily in use.

There are also IBM Notes customers who are using IBM Connections. Because of this, IBM has created a plugin that makes it easy for you to share content from IBM Notes and into Connections, and the other way around.

In the plugin you can post and interact with your activity (news stream), as well as with a persons profile and business card. You can drag attachments from emails and drop them straight into Connections (both into your personal files as well as as into a community’s files). You can also interact with, comment on and share files from the plugin.

Connections logoYou can also work with Activities directly from IBM Notes. Personally I prefer working with activities inside the Notes client to the cumbersome GUI in the web browser. You can drag and drop elements internally inside the activities, as well as drag and drop emails, Notes documents and attachments straight into an activity.

In short: The IBM Notes plugin for IBM Connections is a great tool, with a lot of great features. It has increased my own productivity in Notes and Connections a great deal. But I’ve seen a lot of people asking on Greenhouse and in other forums whether a manual exists. And it doesn’t. Until now.

I’ve therefore created a complete manual on how to use the IBM Connections plugin for IBM Notes. You can download it here.

Please let me know if you find any errors, spelling mistakes or things that are outdated because of upgrades to the plugin. Constructive feedback is welcome.

With a slight headache I got out of bed as late as possible (07.30) and went down to the hotel restaurant for breakfast with Christoph Adler from Panagenda and Stephanie Heit and Arshad Khalid from BCC.

The conference was held a five minute walk from the hotel, so I was there in good time before Roger Johannessen, ISBG leader, did a short introduction.

Lars Schorling from Intravision then talked about the mobile app for their brilliant OnTime calendar. Their product is very good (I’ve tested it), and it looks darn nice too, design wise. I’ve been trying to get Brunvoll to invest in it, and with the new possibilities that you have if you use the product with Events in IBM Connections, I hope I can get the right people at my company become more interested in it.

IBM KeyNote – A New Way to Work


Luis Guirigay. Photo: Oliver Busse

Luis Guirigay, World Wide Executive IT Specialist at IBM, then delivered today’s keynote. It was split in two. The first part was a presentation of IBM’s philosophy of a flexible client strategy. With Project Hawthorne, it will be possible to use Outlook as your mail and calendar client, without having to migrate from your trusted Domino server.

This means that if people who are used to Outlook start working in your company, and they really don’t want (or neeed) to use IBM Notes, you can give them a choice.

Not only is an email migration from Domino to Exchange a big and expensive project. Remember that IBM Domino is really, really easy to upgrade from an old version to a new version. Not so for Exchange. A lot of companies are still on Exchange 2010 because upgrading is a huge and expensive project.

In part two he gave us a demo of the functionality. He showed us that everything you can do in IBM Notes, you can also do in the Outlook client. I wrote more about this in this blog posting from IBM Connect in Orlando back in January.

Experiences modernizing an IBM Notes application with AngularJS

isbg_markMark Luesink of Viaware Food Contact Software & Services is also a freelance consultant for my company. He did a presentation on the work we are doing with modernizing our IBM Notes applications.

We have two major applications used by the sales department, that are incredibly important. These are now being modernized, consolidated and put onto the web. The idea is that all the data should still be stored on Domino. This means no data migration.

He talked about the infrastructure of the servers, how the various technologies communicate and on the struggles of single signon (ADFS). The system is also communicating with Infor M3 and Infor IDM (document management tool). Right now are facing a challenge on how to get ADFS to work with these.

The technologies used are Nginx, Angular, Jquery and the Domino REST API, as well as Java for communicating with M3.

The session was very good and a lot of people were interested in this. I hope we can do a demo later this year on the before (IBM Notes) and after (on the web). Some people expressed disappointment with the fact that there was no demo this time. Other than that, only good feedback for Mark’s presentation.

Admin Tech Clash: Discussing Best (and Worst) Administration Practices from hundreds of customers

isbg_ytriaBen Menesi, Head of Prodct at Ytria and Christoph Adler, Techincal Account Manager in Panagenda, shared their experiences of administration of IBM’s Collaboration isbg_panagendaSolutions.

Both me and Gunleif Ræg of EVRY, who helps me administer our Domino servers, picked up a few tips here. It was also fun to hear some worst-of-stories.

Integrasjon og utvidelser I Connections Cloud GUI

isbg_inforteRuge Hegge, Sension Consultant and CEO of Inforte As and his colleague Arnstine Kjellevold gave a great presentation on how you can integrate an isbg_inforte2existing user interface in to IBM Connections Cloud. I was very surprised on how many opportunities you have with this. I thought we would get less opportunities if we moved to the cloud, but that doesn’t seem to be the case.

They showed us some great demos, and gave us direct links for resources. Very nice! One of my favorite sessions this time around.

Unfortunately attending this meant I had to miss Erik Borse of Item’s presentation on using IBM Connections as a social intranet.

IBM Hybrid Cloud

isbg_camillaCamilla M. L. Tønnestad of from the IBM Social & Smarter Workforce was a first time attendee and presenter at the conference. She lead us through IBM’s Bluemix platform for developing with APIs and thereby integrating existing solutions in your company with brand new ones.

I knew most of this beforehand, but I was surprised on how much more evolved the platform has become since I played around it with myself.

Annual meeting

Then it was time for the annual meeting. After a going through the agenda, accounting and other stuff, I was up for election as a new board member. Long story short:

I’m now a board member of the Norwegian IBM User Group (ISBG). Yay! Thanks to Rune Carlsen for the great work through the years. I got a lot to live up to.


Competition time! Once again it was a Kahoot competition. The quiz was about James Bond! Finally I could put some of my useless trivia knowledge to good use. I was leading for a long time, but then Rolf sidelined me and went off with the AppleTV instead of me. That darn… err…well done, Rolf!

Then it was time for prize drawings. The rule is that if your name is drawn you have to be present to win. If not, they draw again. So when one guy I know won an AppleTV, he had to forfeit it because he had already left. I sent him a message that he had just missed winning an AppleTV. I promptly got a reply saying: “I think the words is fuuuuuuuck!”

Then the meeting was over. I gathered a bunch of people who met for drinks afterwards. Unfortunately, quite a few people had to go home after a while, but some of us went to dinner at Hell’s Kitchen in Oslo.

The evening was finished by going to Tilt. A pub with old arcade games, flipper games and shuffle boards. And they had Crystal Castles! And shit, do I still rule in that game:


The first level is shaped after the name of the person who has the high score!


Whodda man! Whodda man! Photo: Christoph Adler

Thanks for a great conference, once again. The next one will be on me and the rest of the ISBG team. Yikes!


The view during our dinner. Photo: Oliver Busse

The annual Norwegian IBM User Group spring conference for 2016 is now a thing of the past. I arrived home yesterday, and after having been away from home for almost fourteen days, I arrived to an empty living room where workers are still fixing my ceiling. In addition, the battery on my car was flat, my bike needed to be fixed and I had two episode of Game of Thrones waiting for me. So the summary I always write had to wait until today.

Oliver Busse does a great write up on the social aspects of the conference (no, I don’t mean IBM social but real social stuff, dinner, people hanging out together and stuff like that), so I won’t repeat much of that.


We4IT was the platinum sponsor of the event, so they got to do a short presentation of their products and services.

IBM Strategy Update

HuguetteIBM-er Huguette Ranc, Social Business & Smarter Workforce Unit for Europe was up next and did a 15 minute presentation on what IBM’s thoughts for the future are. Highlights:

  • Research shows that in the US 80% of your time is spent at work with meetings. Phone calls and email. That leaves a small amount of time for real work
  • We spend on average 15,5 hours a day reading news and articles. That’s 174 newspapers
  • She talked about IBM’s platform Toscana that will make it even easier to create seamless integration between various collaboration platforms
  • IBM will soon start more strategic co-operations. Today they are doing this with Facebook, Twitter, The Weather Channel (which IBM own), Apple and DocuSign

Cognitive Collaboration – the next breakthrough


Next up was IBM-er Rob Koplowitz, Program Director of Watson – Enterprise Social Solution strategy. His session was spread over two hours. He mostly focused on IBM Watson, the technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data.

In short: Watson is a robot that can process a huge amount of data, and is able to learn from it. And he gave several examples on how they used Watson in various situations.

Koplowitz described Watson as a young athlete. You can see the potential, but he has to learn, train and grow for the greatness to shine through. Watson is like that. The more questions and answers Watson receives, the more it learns and understands. The system is self learning.

He told a story on how Watson was used for support. When someone asked how to delete an email, Watson told the person how to delete his entire mail account. Today Watson is able to come up with answers and suggestions that people would never think of themselves.

What’s special about Watson compared to other IT-systems, is that it’s ok if Watson gets the answer wrong. The reason is that 1) Watson learns from it when given the correct answer and 2) Often the wrong answer can generate good ideas and other ways of looking at a problem

The principle is understand, reason, learning. And while we used to be able to look at experience from the past to make plans for the future,  technology now is changing so fast that this is no longer an option.

Unstructured data is a huge challenge for companies. We’ve been talking about this for 25 years, but nothing much is happening. In addition, we have companies like Uber, Airbnb, Tesla and Facebook who do things completely different from the way business was conducted before.

In the second part he gave a demonstration on how Watson helps you prioritize your email and communication. For example suggestions for who to include in email conversations, who to include in meetings, what files you might like to share and so on.

IBM has never been famous for design, but there’s a new principle at work at IBM now. Designers are a part of the process all the way these days. And part of the design is that Watson should not be intrusive (like the annoying paper clip from Microsoft Office a decade ago).

IBM Connect 2016 – The way forward


Me doing my stuff. Photo: Oliver Busse

Then I was up next. I won the ISBG scholarship last autumn and was therefore able to go to Connect in Orlando in January. A part of the scholarship is that I had to blog every day while over there, and I also had to give a presentation on what I learned.

I told basically what you can find in my blog postings from Connect, so go read them.

The feedback afterwards was really good, and I got quite a few shout outs on Twitter for some of the stuff I said. IBM was also pleased, and I didn’t say anything wrong, I think.

I did warn everybody that if they hated the world social, they should be ready to hate cognitive, which is the new buzzword from IBM. I got a chuckle from several IBM-ers, as well as from the audience and on Twitter.

I also told people that they should know that moving from on premise to the cloud is a project, and not just copy and paste.

IBM Connect 2016 – The tools we love

I also did a presentation after lunch on what is new and up and coming from IBM Collaboration Solutions (IBM Notes/Domino, IBM Connections and so on). I was very humbled and happy that so many people turned up that it was standing room only when I started.

Are you approaching adoption like holding a ball under water?

BjellerupThe next session I went to was IBM-er Peter Bjellerup’s session. He is Executive Consultant, Social Business, Collaboration and Knowledge Sharing. He talked about the challenges you face doing self-sustained adoption. The users have to want to change and keep using the new tools and ways to work.

All of this is a challenge that most of us are familiar with, and I kept nodding most of the time, because I’ve been through most of them.

MittEA – Social Intranet with IBM Connections

For the final session I was torn. I really wanted to go to Item’s session on how to use third party services, like Facebook, Twitter, Google and others to sign in to your IBM Cloud solution

Instead I went to the session on how Euro Accident had created a social intranet, pretty much what we want to do at Brunvoll. This means using IBM Connections as our intranet, and then skin and adapt it like we want it to look. Got a few helpful tips in this session.

Team competition


The team leaders are gathering for the competition. Great fun. Photo: Oliver Busse

Then it was time for some fun. The team competition, which also includes a speed session where all the vendors and exhibitors are given four minutes in front of each team where they give a presentation of their products and services.

I still say that the premise and conclusion for the riddle of the green eyes (check it out!) was wrong, but I guess you can’t argue with Math, can you?

Dinner and after-drinks

After the competition, I completely rewrote my after dinner speech, which I had been asked to give. This was because I had originally had written it in Norwegian. However, since I did my first presentation in English earlier that day because there were so many foreigners in the room, I realized I needed a new one in English. Puns don’t translate well…

It was then time for dinner, and I was lucky enough to be seated with two wonderful women from IBM (Renee and Camilla), my colleague Gunnar and Rolf from Moderne Byggfornyelse. We were served a three course dinner at the top of the PWC building in Bjørvika in Oslo (where the entire conference took place). We had a great view over Oslo, and the food was great. As usual we had a magic show, and the finale with the coin trick was amazing!

I did the after dinner speech, and with all my puns and jokes it went from pain inducing groans to big rounds of laughter and applause. So I’ll take it as a win.

We then went on a drinking spree and I’ll spare you the details. Come back later for a summary of day 2, where I’m up for election as a new board member for the Norwegian user group. Exciting stuff!

How I Became Engaged

March 28th, 2016 | Posted by elfworld in Connections | Engage | IBM - (0 Comments)

The hold Philips museum, which looks like a space ship, was the site of the conference

I’m currently on my last day off during the Norwegian Easter Holiday, which for most people last for 10 days. I spent parts of my holiday in the Netherlands, in Eindhoven to be exact, attending the latest conference held by Engage. They used to be known as BLUG and it’s the user group for IBM Collaboration Solutions in the Benelux countries. Not only did I attend, I also was a presenter and did a session on the plugins for IBM Connections.

Over 400 people attended the conference, and I am incredibly impressed with the whole event. It must have taken an unbelievable amount of hours to put together, and Theo Heselman and his gang should once again take a bow for pulling off an event that was free for all the attendees. In addition the hotel expenses for us speakers (who there were over 80 of) were taken care of, and we were treated to dinner both nights. This was thanks to great sponsors and all the companies that got the chance to present themselves and their products.

And to top it all off: On the last day we were taken on a free tour of the Philip Museum of History! The guide at the museum had a great time with our group, because we were a bunch of nerds and geeks who soaked up every detail about all of Philips inventions and design through the years. There were also these incredible vintage ads and posters on the wall, and I bought these two. Aren’t they beautiful? What a wonderful way to end a great conference.


What did you say? The sessions? Oh…yeah. That’s why we were there, wasn’t it? They were great as well. Since I went on my own accord and not through my employer this time, I didn’t feel pressurised to go to a lot of sessions. I could therefore pick and choose those I found most interesting. In addition, I also had to prepare my own session, which was at the very end of the conference. I therefore attended most sessions on Wednesday.

Among the highlights were the opening session, were Inhi Cho Suh, who is the General Manager for IBM Collaboration Solutions (which is what we who attend these user group meetings are working with) did the opening. Not only does she know the technology, she also has visions of where ICS should go. And Engage got the honour of being the meeting where the Big Announcement ™ was made, this year (last year it was at the Norwegian User Group Meeting (ISBG)): There will be another Lotusphere… sorry…Connect… in 2017. But for the first time it won’t be in Orlando. It will be moved to San Francisco, and will be held in the middle of February. Inhi’s goal is to double the attendance numbers as well. I spoke to her several times during the conference, and I feel more optimistic about the future of ICS than I have in a long time.

Other sessions I really liked were the stories on how the Dutch tax office used Kudos Boards to make Activities in IBM Connections much, much better to work with, Pete Janzen and Martin Donnelly’s session about the future of Domino applications in Bluemix, Using IBM Domino Data in IBM Connections and Carl Tyler demonstrating old versions of Lotus Notes (from v1.0 and up) while talking about the history of Lotus products. Can you imagine, they did marketing in the old days?

My session was at the end of the conference, and I had pretty stiff competition from the session about the Hawthorne project, which allows you to use Outlook with Domino. But I had a nice little crowd who were very interested in what I presented, and the feedback afterwards was really good:

So I’ll count this one as a win.

I talked about the use of the plugins and gave demos on how to use the IBM Connections plugins for Windows Explorer, Microsoft Office, IBM Notes and also a quick demo of the plugin for Microsoft Outlook. You can see, and download my session here:

Good Friday was spent travelling home. Since there were almost no planes flying in Norway on such a holiday, I had to fly from Copenhagen to Trondheim and then drive 3.5 hours to get home. So all in it all it took me 12 hours to get back home. But it was worth it, and I will definitely go back next year if I get the chance.

And huge thanks to Theo and the others for giving me my first international speaking engagement!

Connect 2016 Day 4: A Sense of Optimism

February 4th, 2016 | Posted by elfworld in Connect | IBM - (4 Comments)

I did not sMat Newmantart the day with a workout. I was actually very tired and you have to keep your strength up if you are to hang on during a session with Mat Newman. So I slept as long as I could and headed off to the conference hotel.

#UserBLAST 2016

Mat Newman is a character that everybody in the community, and at the conference, knows. He’s impossible to miss in his yellow suit, with matching shoes and wrist watch. Newman is also a born showman, and he loves the technologies IBM provides. I’ve written and said this before, but Mat has been a huge source of inspiration for me when it comes to both user training, as well as preaching about Notes/Domino and Connections (and other tools and technologies that I like for that matter).

Mat presented a user case scenario where a user went from having dozens of copies of the same file, which were emailed all over the place, to taking control over the work process so that she only had to contend with one copy, which she then shared across with those who wanted it.

We didn’t exactly learn something new here, but Mat’s conviction made a lot of us feel that this is what we should go home and tell our boss, our colleagues, our competitors, our friends, their grandmothers and their dogs.

I spoke to several people after the session, and we all concurred that if IBM had more Mat Newmans, people would not be moving to other platforms. And I got a great idea (at least I think it’s great) on what to do with the Norwegian IBM Users Group’s spring seminar in May. Stay tuned!

How the Salvation Army Doubled the Number of Active IBM Connections Users Worldwide in One Day

The title of this presentation was a bit misleading, because we are talking about Sweden only. But if their claims are true, it’s still pretty impressive to get a 100% adoption rate from their users. But that was their point: They didn’t adapt their users. They adapted the technology to fit their users need. So they took IBM Connections and put their own product on top to skin Connections to become more of a web page (intranet) where users find what they are looking for, instead of wading through things they don’t understand (wikis, blogs, forums and so on).

This seems to be a predominating theme: To achieve user participation, you need to skin Connections. Hopefully the new design of Connections 5.5 will make this need smaller.

I will definitely check out this product, and during the Nordic dinner, I spoke to one of the product managers from the Swedish company.


IBM has a big user community with developers who are really the ones driving the technology and solutions forward. IBM acknowledge this and both reward people with the IBM Champions price, as well as giving them the possibility to speak at the conference. Even though we have lost a lot of the old timers among the gurus, there still are a lot of them, and they are all willing to share what they know.

There was a pretty big turnout, but I do get the feeling that those who don’t come to this session stay away because they feel this is a club, where everybody knows each other, so they feel left out. Personally I was welcomed with open arms in to this community back in 2006 (thanks to Bruce Elgort who saw me at an OpenNTF session and wanted to know who the new guy was). I think maybe the gurus should think a little bit about that, especially with the internal jokes going on.

It’s also a bit hard for some people to know the difference between this session and the ASK the developers anbd Product Managers session.

Even so, the session was fun. I started the question round, and you can see that moment if you click on the video below:

(I also pop up at the 48:55 minute mark)

The most important thing that came out of this session was that we turned the focus on the user groups. Some don’t exist any more, some are thriving and others are struggling. I hope more people came out of the session and were ready for start turning up at the user group meetings. Or even engage themselves in organising them.

ASK the Developers and Product Managers

This is a session where you can ask the developers and managers of the various IBM products and solutions questions, to their face. Sometimes you really do get an answer (and that answer might very well be “no that will not work” or “no, we do not have that on our roadmap for the foreseeable future”), but a lot of the time the session ends up with “we’ll take that back with us.”

This year someone made a list of all the questions that had been promised a follow up on last year, which hadn’t been followed up on…

I asked a question about the Files plugin in IBM Notes and I was told that, yes, it will be developed on more. So that’s good news!

Closing General Session: Discover your Inner Artist

Liz Urheim, Vice Precident of Collaboration and Smarter Workforce, summerised the week and promised us that, yes, there will be a conference again next year!

Inhi Cho Suh then took the stage. She is the General Manager of collaboration solutions for IBM and her words on their commitment to developing all the platforms of IBM is still strong. I liked her talk. It was short and to the point.

Erik Wahl then took the stage. He is an artist who has made a career of letting go of traditional thought patterns. During the presentation he painted pictures and talked about encouraging people to use disruptive strategies. Let the kids colour outside the lines. And he asked: “Why is it that when I ask pre school children if they can draw, they all say ‘yes,’ but when I ask adults, almost all of them say ‘no.'” When do we lose that? Food for thought.

And that was it. In the evening IBM Norway treated us to dinner at Kimonos, which is a at the Swan and Dolphin hotel where this conference used to be held. Sushi, beer, nostalgia, karaoke with Mat Newman made the whole evening in to very enjoyable event.

And that’s how I feel about the entire conference! Last year it was all doom and gloom. This year the vibe was much more positive. IBM seems determined to deliver what they promise, features that have been requested, both in Notes/Domino and Connections are coming fast, the plugins (which I love) are getting more and more love and there were some really good sessions this year.

For me personally I got to meet friends again, but most importantly: I got to have meetings that will probably result in my employer saving time and money, as well as becoming a more effective and collaborative organisation. I’ve also received loads of great feedback, both about my blogging from the conference, and my contributions to the community.

Oh yeah, the weather was great too.  Thanks to IBM for buying that weather company!

Until next year, folks!

HogwartsWoke up half past five in the morning. My internal clock is still not up to snuff. The humidity outside was unbelievable and there was so much fog that I opted for a 4 x 4 interval run on the thread mill instead of running around the lake. After hitting the shower and taking in some breakfast it was off to the conference. On the way there I realised I had forgotten my conference badge and I had to run back to get it. After running to the conference hotel I was so soaked in sweat that I didn’t know what to do, but thankfully Floridian style air condition quickly cooled me down during the first session.

Take IBM Connections Across Your Enterprise – Through Plugins and Integration Points

As I’ve stated many times, I love the IBM Connections plugins for IBM Notes, Windows Explorer and Microsoft Office. I therefore try to pick up so many tips as I can about them. I really didn’t learn anything new during this session, but I was able to give a few inputs, tips and pointers to people. Two people from the plugins’ developers team told me later in the day they really appreciated my feedback and promotion of the plugins. Made my day!

IBM Connections at Lufthansa – Modnernization of Cooperation and Communication

For the four past years I’ve been working hard on introducing IBM Connections in my organisation. It has hit quite a few roadblocks during the way, so it’s always nice to listen to other the experiences of other IBM customers. Lufthansa are using IBM Connections through their entire organisation, and it was very interesting to hear about their challenges. I also liked that even though they had switched from Jive to IBM Connections, they didn’t down talk Jive. They said it had delivered what they wanted, but now they wanted more. That’s class.

Here are some of the key points:

  • The workers unions demanded that IBM did changes to Connections so that people could choose whether they should be visible through tagging
  • Workers unions also demanded that users had to be able to decide whether they wanted to have photos in their profiles or not (surprisingly many chose not to)
  • The whole project was done in just 6 months (impressive!)
  • Training and adoption is still going on, but the use of Connections is increasing every day
  • A lot of Lufthansa employees are on mobile devices, another reason to go for Connections
  • Connections has improved communications between flight crews, maintenance, caterers, ground staff and management

When a huge and important company like Lufthansa choose IBM Connections I think IBM should do even more to make Lufthansa representatives travel around talking about it!

What’s New in IBM Notes and IBM Domino

DominoAs usual a session about the future of IBM Notes and Domino was a session that was packed with people. You can take Lotusphere out the Connect, but you can’t Lotusphere out of the attendee.

We were presented with a roadmap with the following key points for Domino

  • Mail, contacts and calendar support for Microsoft Outlook on Domino will be available during 2016
  • Domino Next (which means the next version of Domino) will be out during 2016
  • TLS 1.2 support for all protocols
  • Store databases vie windexes outside of NSF file and on the file system, like you do on your mail files today
  • Live view refresh
  • Support for winmail.dat files
  • Java (JVM) will finally be updated to the latest version!

Here are the key points for Domino Designer (which means that there will be a new version of it):

  • Designer integration with Bluemix
  • Document encryption and signing in Xpages
  • API access to ID Vault
  • Responsive design with Bootstrap
  • Easy to integrate data from relational databases
  • Open sourcing of most of Xpages
  • Java 8, Dojo, Bootstrap, CK Editor, OSGi and Active Content Filtering will be upgraded to the latest versions

Here are the key points for the Notes Browser plugin:

  • It is now rebranded and will be called IBM Client Application Access (ICAA)
  • It’s now a stand alone application instead of a browser plugin
  • Support for all  @commands
  • Can be installed with the IBM Notes Rich Client
  • Will now also work on the Mac since it’s stand alone application

Here are the key points for IBM Verse on mobile (Traveler):

  • Meeting Moderators can now view who has accpeted a meeting invitation
  • Real-time push notifications
  • MaaS360 Cloud Exterior support
  • Calendar ghosting on unprocessed calendar invitations

Here are the key points for the IBM Notes Client:

  • Improved calendar interoperability with winmail.dat
  • Display internet style addresses instead of Notes addresses
  • Rules will run on existing messages as well as on new messages
  • You can now delegate calendar and To Do entries!
  • CCM support for the Files plugin
  • Template updates
  • Windows 10 support

Here are the key points for IBM iNotes (webmail):

  • Improved calendar interoperability with winmail.dat
  • Delegate calendar and To Do entries
  • Open message in Notes client or ICAA when detecting Notes/Lotusscript buttons within a message
  • Support for mailto: and sendto:
  • Support for IE Standard (no-quirks) mode
  • Support for Microsoft Edge browser
  • Integration with the latest version of Sametime, Docs and Connections

Here are the key points for IBM Verse (the new web mail IBM has been talking a lot about):

  • Out of Office support
  • Define/Insert signature
  • Prevent copying
  • Share to blog
  • File preview for Microsoft Office files
  • Send encrypted and digitally signed mail
  • Business card on typeahead
  • Team analytics
  • It will be on premise during the second half of 2016!

Phew! To sum up: Domino is not going away. It seems that there still will be an IBM Notes client, but we are getting mixed signals about that, especially because of the ICAA, which is replacing the Notes Browser Plugin. But IBM are committed to Domino, and now that you can choose between five different clients, including Outlook, there is absolutely no need to spend millions on migration yet! So tell your boss and Financial Director that, ok?

What’s New in IBM Connections

We are currently running IBM Connections 5.0 in our organisation. The newest version is 5.5, and during this session we got to hear what’s new this version. We got to hear quite a lot of what is new in communities, but I covered this in yesterday’s posting, so I won’t write much about it here. Other highlights:

  • Desktop plugin enhancements
  • IBM Docs files can be edited with desktop applications
  • There will be updates to the Files plugin in IBM Notes after all! It will support CCM, as well as nested folders
  • Permanent links in wikis. Today if you rename a wiki page, all links to that wiki page are broken. This will no longer be the case
  • The Ephox editor is now included on premise, this is a much better editor than the regular rich text editor included in Connections
  • Attachments in forum posts are now indexed and are searchable
  • You can much easier add third party apps to communities

Get the Most Out of IBM Connections with XCC – Web Content and Custom Apps Extension

Tufts Health Plan found that after deploying IBM Connections, users just didn’t take to it. After getting XCC involved they developed a social intranet where IBM Connections is hidden under a layer of widgets and apps. Instead of confusing their users with terms as wikis, blogs and so on, they instead offered the user a new GUI, where widgets and apps presented contents from IBM Connections in the form of news streams and forum postings, just as you would expect to see on any normal web page used for collaboration.

It seems that a lot of companies do this with IBM Connections and the users take to Connections much easier this way. People don’t even think about it as Connections, they just use the tool and engage in collaboration.

I will check out XCC and their tools a bit more. It was a really inspirational presentation, and it gave me a lot of ideas.

Lessons Learned in 4 Year Adoption Journey Using IBM Connections

In my company we have been adapting to the use of IBM Connections for the last four years. That’s also the situation for the Spanish company Hipra. They told their story on how the adoption in their organisation has been. It seems like they have gone into the same pitfalls as we did, but little by little, they increased participation from their users.

It’s always nice to share experiences with other companies in the same situation as yourself, and that’s one of the reasons conferences like these are so useful.

IBM Connections Files – The New Way to Work, Sync and Share

The plugin parts of this presentation was just a repeat of what I’ve seen already this week (and already knew). It was exciting though to see how incredibly useful it is to be able to edit Microsoft Office documents directly in the browser via IBM Docs.

This means that you can edit the document without having to download it first. You can also do @-mentions inside the documents, and when the user that is @-mentioned clicks on the link, she is taken directly into the place in the document where she was tagged!

Files in IBM Connections is an incredibly strong product that you all should start using. Stop saving documents on network drives or on your computer. And if you also invest in IBM Docs, you can even edit the documents in the web browser, or on your mobile device!

Butter BeerIt was then time for some blogging before we took the bus to Universal Studios and Harry Potter Land. IBM rented the whole area for us, and the Hogwarts ride with the brooms is awesome! I must say that it was also really cool to experience Hogsmeade and Diagon Alley in the dark. When I visited last year, it was in broad daylight.

After the park I was so tired I just had to get home and crashed into bed. I had to prepare to start the day with Mat Newman the next morning. You need your strength for that!