Domino, Notes and videotape

IBM added support for libraries (derived from Content Manager) in IBM Connections 4.5 Unfortunately the Files-plugins for IBM Notes, Windows Explorer, Microsoft Office 2010, Outlook or Open Office do not support libraries. I’m sure I’m not the only one who has received complaints from users about this.

Then I remembered that at the IBM Connect conference last year, it was also announced that IBM Quickr was discontinued, and that companies using Quickr instead could use libraries in IBM Connections. We used Quickr at my previous employer, and there we had a great plugin that made it possible to work directly with files that had been uploaded to a Quickr Place. You could also create new files, as well as folders, and you could also rearrange files and folders and even rename them. The plugin was used from Microsoft Office, IBM Notes, Explorer, Outlook and IBM Sametime. I don’t think it exists for Open Office.

So I downloaded the IBM Lotus Quickr Connector, and did the following (click on the screen captures to see them in a larger and slightly more readable format):

1) Closed IBM Notes and all Microsoft Office programs that were running

2) Double clicked on the downloaded file and started the installation:

Places plugin install

Start of installation

3) I chose the language for the installation

4) Clicked Next.

5) Agreed to the license rules (we all read through these, right?)

6) Got to the screen where I chose what programs the plugin should be installed for:

Choose the software that will be using the plugin

Choose the software that will be using the plugin

7) As a default, all of them are selected, so you have to deselect the ones you don’t want. I did this by clicking on the small arrow to the right, and then I chose This feature will not be available:

Deselect software you don't want the plugin to be installed for

Deselect software you don’t want the plugin to be installed for

8) In my case I only wanted the plugin for Microsoft Office, IBM Notes and Windows Explorer:

The result of my choices

The result of my choices

9) I clicked Next. I was then asked about the location for the plugin, but I wanted it installed in the standard catalogue, so I just hit Next again. On the next screen I chose Install and the installation started to run. If you do this, and you still have one of the programs that will be using the plugin open, you will be told to try again after closing said program down.

10) After the installation I was told to restart my computer, which I did.

Now I was ready to configure the plugin. But here’s the trick. I was going to tell the plugin to connect up to our IBM Connections server, and not a Quickr server. We don’t even run Quickr at our company.

Here’s how you set up this plugin to work with your libraries instead of a Quickr Place:

You can do this from any of the programs that will be using the plugin, and you only need to do it once. So if you do it in Outlook, you will not have to do it again in Office later. Most people will probably do it from Windows Explorer. The process and all pop up windows will look the same no matter where you do this from.

1) I opened Microsoft Word and found the new ribbon called Places:

A new ribbon will appear in Microsoft Office

A new ribbon will appear in Microsoft Office

2) I then found the Configure button and chose Add Places…:

Add New Places

Add New Places

In Windows Explorer you would have done this by right clicking on the new Team Places icon which is located beneath the list of all your disks and network drives:

Add Places in Explorer

Add Places in Explorer

3) The following screen appears:

Logon screen

Logon screen

4) Now, this is where we do the trick. Instead of entering the address of a Quickr server, you enter the address of your IBM Connections server. Trust me, it will work! Then it’s time to choose your Authentication type. You do that in the pull down menu. In our company we use Integrated Windows Authentication, so I chose that (this means that our users only have to log on to Windows, they don’t have to log on to IBM Notes, IBM Sametime or any plugins). If your company doesn’t have this you choose Basic enter your User ID and Password. Hit Next.

5) On the next screen, all libraries that you have access to in IBM Connections will be listed. They will not be sorted by community, however, so I always instruct my users to include the community name in the name of the library:

List of libraries

List of libraries

6) Then you just check the libraries you want access to and hit Finish. They are now accessible directly from all the programs where you will be using the plugin. If you want to add or remove places later, you just choose Add New Places again and add or remove to your heart’s delight.

But there’s one more thing you need to do before you can use this 100% seamlessly. Open up your IBM Connections site in your web browser. Then navigate to a community containing one of the libraries you just chose. Open the library and scroll to the very bottom of it. You will need to activate that the Quickr plugin should be allowed to check in and out documents from the library:

Here the plugin is activated

Here the plugin is activated

If it looks like it does above everything works just fine. If not, the link to the right of Subscribe to this library will tell you that you need to activate it. To do so, you click on that link and confirm your choice in any pop up windows that might appear. When it looks like it does above everything is fine.

Another way to check if this is ok is to open up a file in the library. If the button the left says Download, it’s not ok:

Only a Download button is showing

Only a Download button is showing

If the button to the left says Edit, everything is hunky dory:

The file can be checked out

The file can be checked out

If you click on Edit the document will be checked out, downloaded and opened in the correct program. You can now edit the file. Every time you save, it will be saved directly into the library. You can also check the file in from the program you are editing the file in.

PS! You need to have at least write access to the library. If you only have reader’s access, you will naturally not be allowed to check out or check in files.

I hope this was useful for you, and that you now will be able to work directly with files in libraries, until IBM starts supporting libraries in the regular Files plugin.


IBM has launched IBM Connections 4.5.1. To promote how you can work better with the product, they have created a demo which quite brilliantly demonstrates how you can work much more effectively in your organisation instead of relying on just email.

Via blogs, where users can come up with suggestions and ideas that can be voted on, document review processes, chat and status updates, you can work in a way that is much more user friendly, immediate and more meaningful than what you do via other more traditional tools.

Check out the demo in the video below. Note that you can click on the video to watch it in full screen mode. The video is in HD quality, so that you can see all the details.

Marvel's Thor

The PWC conference hall certainly had decorations to my liking. How did they know?!?!

The Norwegian IBM user group meeting took place in Oslo Monday October 14th. For the first time I did a presentation, (yay!) but I will give a short report about the entire meeting here.

The meeting took place in the brand new PricewaterhouseCoopers’ building in Bjørvika in Oslo. The auditorium had certainly been decorated to my liking.

IBM Sametime 9

Bo Holteman, Unified Communication & Collaboration Specialist IBM Collaboration Solutions – Europe (boy, his business card must be long), presented the new Sametime package.

In short the higlight can be summed up like this:

  • No more licenses when connecting external users to the system!
  • The licensing model is simplified. There’s now three models: Sametime Communicate, Sametime Conference and Sametime Complete, where you can get an additional module for Sametime Unified Telephony.
  • If you have a standard Sametime license today you will be able to get Sametime Complete, which contains everything of the already existing Sametime Standard, Sametime Advanced and Sametime Unified Telephony Lite
  • The menus have been simplified to reduce the number of clicks
  • In video conferences all video images are showing, instead of like it is today where only the active speaker is shown
  • Scaleable Video Quality: No more lagging. The client tells the server how much bandwidth it will need
  • Maximum 6 video feeds at any one time, but hundreds of people can take part in a meeting
  • You can now run a presentation from a Community in Connections.
  • Easier to integrate chat solutions on web pages, this makes it easier to create chat solutions for customers and agents
  • IBM will come to your company and hold a 4 hour free workshop on how to upgrade

So what’s the catch? Well, this:

  • The server setup is even more complex than before! You’d think this would be impossible, but I’m not kidding.
  • In addition. the SVC makes it necessary for you to have two more servers! AND: THEY HAVE TO RUN LINUX!
  • The video conference solution for pads and cell phones is not ready yet, but will be released sometime during Q4
  • There are currently no plans for integration with Files in IBM Connections

Bo gave a good demo on both a PC and on mobile devices to demonstrate the functionality, and I’ll give Sametime 9 this: It really does work and looks great!

Download the presentation (in Danish)

Geno does social business for a better life

Geno is owned by ca 10 500 Norwegian farmers. Their main task is breeding and developing the NRF-cow (Norwegian red cow). Tore Søgård, IT manager at Geno, and Erik Borse from Item Consulting gave a great presentation on how to introduce IBM Connections into your organisation.

This was very useful for me, since I’m in charge of the training and I have the responsibility of introducing our users to the product. I got a lot of great input for our own approach to this, as well as a confirmation that we are on the right track.

Also: Item is our new partner on our IBM Social Collaboration tools, and it seems that we are in good hands. I did an entire blog posting on my internal IBM Connections blog at work on this presentation alone.

Download the presentation (in Norwegian)

Know Your Notes Client

Notes education

Remember to train your users in the use of IBM Notes!

Now it was my turn. I gave an hour long pep talk about all the cool features of the IBM Notes client, as well as how one should go about training ones users. My point is that a lot of people hate the Notes Client because it’s either badly administrated, or that people have no training using it (and sometimes it’s a combination of these two.) If someone put you in front of a complicated CAD program, or gave you Photoshop, and just said: “Get to work,” you wouldn’t be very productive.

I also think a lot of companies sin when it comes to Microsoft Office and Outlook as well. There are tons of hidden features in those products that would enhance your users productivity if they were just told about them. Train your users!

My presentation, was very well received, and people told me that they had both learned new features after having been Notes users for years, as well as been give ideas on how to train their users better. This reception made me very happy. Not least that a lot of people liked the idea of doing what I do at my company: A weekly Notes tip blog posting.

And thanks to Mat Newman for the inspiration to do this.

Download the presentation (Party Norwegian, but all screen captures and menu choices in English, so you should have no problem following it even if you’re not Norwegian)

The Euroka Moment: The Knowledge You Need to Understand Xpages

Paul Withers, IBM Champion and OpenNTF Director, now gave a talk on the underlying JSF framework of Xpages. Really insightful and good.

Download the presentation (in English)

The OpenNTF Domino API: Making Domino Work the Way You Want

This is a new community drive API that really simplifies how you use Java in your applications. A real eye opener for more than one developer, I think.

Download the presentation (in English)


After this IBM treated us to dinner and Paul Withers and I struck up a chord and sat talking during dinner, and continued on the train to the airport. We also took in a cup of coffee (hot chocolate for me) before our planes took off. Paul is a great guy and I think OpenNTF is in good hands.

As I left for my gate I realised that I had been sweating like all hell for a few hours, but everyone had been telling me it was cold.  On the plane in the seat next to me, was a nurse. She cast one glance at me and said: “You got a fever!” Then she told the stewardess she would take care of me during the flight. Nurses are heroes!

IBM Connections is a social software tool running in your web browser. Think of Facebook with profiles, groups, pages, likes and comment fields. Then add files and forums and you have a pretty powerful social tool for doing business much more effectively. Via tagging it’s much easier to find, share and discuss files and information, than on intranets or file shares and network drives. Intranets are usually only used for one way information and with network drives you either search for hours on end for a file until finally someone must tell you what drive and folder the file you’re looking for is located. If the other person can remember it, that is…

When working with IBM Connections, as I do in my job, it would still be very impractical if I only could work with files by downloading them in the web browser before I could open them and work with them. Therefore IBM has developed plugins that you can use either from Windows Explorer, Microsoft Office, Open Office, Outlook or IBM Notes.

The Explorer and Office plugin is especially useful and the one I use most. When installed you get an icon on the desktop:

Connections desktop icon

This is the desktop icon for IBM Connections





You also get an IBM Connections icon on the taskbar and in Windows Explorer:

IBM Connections in Explorer

IBM Connections in Explorer













This  gives you direct access to either your own files, files in communities you are a member of, files others have shared with you and so on.

There’s also a ribbon in Microsoft Office:


IBM Connections Ribbon in Office

However, in several companies they decide to rename IBM Connections to something that reflects the company name or something that reflects the goal of the tool. In my company we renamed IBM Connections to bConnect. This means Brunvoll Connect and it’s to symbolise that this will help us be better connected.

When I’m training my users, I’ve discovered that the fact that I have to use the terms bConnect and IBM Connections interchangeably is a major source of confusion for the users. IBM Connections in the Office ribbon or Explorer doesn’t mean a thing to them, whereas bConnect does.

With the latest release of the Connections plugin I can now rebrand it to fit my own needs. So here’s the desktop icon:

bConnect Desktop Icon

bConnect Desktop Icon (Yes, I do have Star Wars background)

Here’s the taskbar icon:

bConnect Taskbar

The bConnect Taskbar icon

Here’s how it looks in Windows Explorer:

bConnect Explorer

bConnect Explorer

Here’s how the ribbon in Microsoft Office looks:

bConnect Office ribbon

No more confusion. Everybody knows what bConnect is

And here’s how the Save & Send selection looks in the File menu in Office:

bConnect Send To in Office

bConnect Send To in Office. Complete with our own logo. Pretty cool, eh?

So how did I do this? This is where it gets a bit tricky. You have to do some changes in the Windows registry. My suggestion is to get your Windows administrators to do this so that they can push this out to all users, instead of every user having to do it by themselves.

This is easily done via Microsoft System Centre Manager. The registry settings will be pointing to the icons you’re using, so these images will also need to be distributed. The best thing would be to put them locally on the computer when the plugin is installed, via an installation package created by your administrators.

IBM has published a recipe on how to do these changes manually in their wiki for the plugin. However, if you want a peak at the what the registry settings should be, here’s how I did it in 64 bits Windows 7:

I first went to the start menu and in the search field I wrote regedit:


I then hit Enter and in the regedit tree I navigated to the node HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> IBM -> Social Connectors -> Branding

In my case Branding didn’t already exist so I right clicked on Social Connectors and chose New -> Key

Regedit key

How to add a new key

I now wrote Branding and hit Enter. After it was created I right clicked  on it and chose New -> String value. I gave it the value Main Title and hit Enter. After it was created I right clicked on it and chose Modify:

Regedit value

Choose Modify and then write the name you want to replace IBM Connections with

The point here was to replace IBM Connections with my own title, so in my case I wrote bConnect.

When I’d  done this I right clicked on Branding and chose New -> Key. I repeated this three times and gave the new keys the following names: Monitor, Office and ShellExt.

When this was done I created a new String Value under Monitor called System Tray Idle. When I modified it I filled it with the complete file path to an ico file that is 16 x 16 pixels. This is the icon that will be displayed on the taskbar when the plugin is idle.

I now moved on to Office and created a new String Value and called it Backstage SendTo Image. After choosing Modify I gave it the file path to a 32 x 32 pixels bmp file. This is the icon that will show up under File -> Save & Send menu in Office.

Finally I created a new String Value under ShellExt, called it ContextMenu Image and gave it the file path to a 13 x 13 ico file. This is the icon that will show up in the context menu that appears when right clicking on a file.

However, I wasn’t done yet. To change the desktop and Explorer icons, not to mention the title from IBM Connections to bConnect, I also had to navigate to the node HKEY_CLASSES_ROOT\CLSID\{21034BDC-B57E-400b-A5D5-2B1E98502805} in regedit.

Here I right clicked and chose Modify first on Default and then on InfoTip. If any of them don’t exist, create them. The process is described in detail above. I gave both the value bConnect when I modified them.

In my case Default Icon was already listed under {21034BDC-B57E-400b-A5D5-2B1E98502805} but if it doesn’t exist, you create it as described above. I modified the default entry and gave it the path to a 256 x 256 pixels ico file.

And there I had it. Everything was now branded, both in title and with our company logo. And hopefully my users will be happier and less confused. As long as I remember to only say bConnect, and not IBM Connections