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ISBG Scholarship

October 28th, 2015 | Posted by elfworld in ISBG - (2 Comments)

Ego ISBGLast Wednesday the autumn meeting for ISBG, the Norwegian IBM user group, took place. ISBG is a standalone forum for customers and users of IBM’s software solutions for collaboration. In my employer’s case that means IBM Notes/Domino, IBM Notes Traveler (email, calender and contacts on mobile and pads), IBM Connetions and IBM Sametime (but we are moving to Skype for Business soon).

I gave two presentations. The first one was a very technical one where I explained how you can make it possible for users to log on to a web-based Domino solution without having to register those users in your Domino Adress Book. You only need to register them in Active Directory. I will do a blog posting about this, but you can download my presentation here.

In my second presentation I told how we at Brunvoll have used wikis in IBM Connections to document our processes. We are in the process of being certified with several new ISO certifications, and those demand that we document our processes. I demonstrated how we had used graphics and design to make the navigation through the contents and structure of the wikis more inviting and sexy. I also told what we liked about the wikis in IBM Connections, and the things we find are lacking in the wiki applications.

The reception was very good, and several people thanked me afterwards for teaching them that you actually have version control in the wikis, just like you do with files.

I’ve also received a lot of good feedback about Brunvoll and the fact that we share our experiences and knowledge like we do in these forums. That’s really nice to hear.

 On the top of all this I was also given ISBG scholarship, worth 20 000 NOK ($2300), so that I’m able to go to the annual IBM Connect (formerly known as Lotusphere) conference in Orlando, FL, USA in January. I was very happy about this, because I had received word from my boss that there probably wasn’t money left on the budget to send me this time. A colleague of min will also be going on Saturday January 30th.

The scholarship is given out every year. The person who gets it is obligated to blog every day from the conference (which I do in this blog anyway) in addition to give a presentation at the ISBG meeting in February. And I’m not shy about talking and holding presentations, so no complaints from me there.

I will during next week blog about some of the presentations from the ISBG meeting.

 

Summer holiday and a huge load of journalistic assignments made me postpone and postpone, and postpone yet again, my summary of the Norwegian IBM User Group’s spring seminar, which took place at Farris Bad (a spa resort) at the end of May. I will therefore here do a short summary of the last sessions I attended.

Single, integrated social content management system

content_navigatorJoar Lyngaas (now retired, I’m told) from IBM talked about content management within IBM Connections. In my company, we use FileNet and CCM. This makes it possible to define document types with meta data, as well as creating a work flow for reviewing documents before being published. What Joar went through went deeper, and for my company, which is very much looking at a content management system for our documents, this was very interesting.

I have to say, though, that IBM’s acronym confusion continued. You have CCM, CECE, ICF, IBM ECM and so on. What I have gathered is what we need is CECE, IBM Connections Enterprise Content Edition. What this will give us is:

  • Check in and check out of documents
  • Meta data
  • Classification
  • Security
  • Advanced Search
  • Review process
  • Data integration

Another important factor here is IBM’s Content Manager, which we now will be able to use for administering the various document types, and it will also give us a widget/app that will work both in Microsoft Office, in IBM Connections and even in a widget IBM Notes.

This session was the most useful for me during this seminar, and we have already invested in three development licenses. We will make web versions of our biggest IBM Notes applications, and via the API for CECE, we will probably use it for storing of attachments and files and other documents used in the sales and service process.

See presentation

IBM Domino App Dev Futures

MartinDonnelly

MartinDonnelly

Martin Donnely from IBM talked about Bluemix and the possibilities that you have by using that cloud service to lift your old Domino/Notes applications to the web and mobile platforms. He also talked about Xpages and Javascript support that will be improved.

Honestly, Bluemix and Xpages is something my company have decided not to pursue. We will be using Domino as nothing more than a platform for storing the data, and then we will use the REST API in Domino to get the data.

See presentation

Tricks Every Super Domino Admin Should Know

Gabriella is always very knowledgeable and fun to listen to. She went through a lot of tips on how to secure the Domino environment, as well as very good tips on things you can do with Domino Administrator. I learned some new stuff:

  • Color coding of events in the logging
  • Domain Catalog
  • Starting Domino with Java Controller
  • Database Management Tools
  • Enhanced Fault reporting

See presentation

Driving success with social business through an effective adoption approach

Five StagesAlan Hamilton from IBM then talked about one of the biggest challenges Social Business adopters like me face: How do you do user adoption properly, and get people to use solutions like IBM Connections? But this also goes for adoption of any new system, because after 70% of the project budget is spent, that’s when you start user adoption. And neither time nor resources are enough at this stage.

He described five stages of user adoption:

  1. Vision: You need a vision when you start a project. You need to have a plan. What do you want to achieve with this project?
  2. Leadership commitment: Make sure the ones taking the bill are on board with what you are doing. Refer to business cases and tell them why this project is important and will increase your earnings and improve efficiency. Without leadership backing, you will get nowhere.
  3. Use Cases: Define what improvements and benefits you envision for your organisation and focus on  them. Then define what improvements and benefits you foresee for the individuals in the organisation. The good old “what’s in it for me?” is something that the users will ask or wonder about. Define what’s in it for them and focus on that. Use examples on where you think things would be improved.
  4. Plan: Recognise that not all users are the same. Identify the early adopters, the ones that will be ahead of even you, the ones that need prodding and the ones that will never adapt no matter what you do. Plan how you will deploy the solution, how you will train your users and how you will support them.
  5. Iteration: Do points 1-4 over and over again during the entire process, and improve. The old days of the waterfall technique are long gone

This session hit pretty close to home with me, as we are still going through them. Slowly improving, but not quite there yet.

See presentation on Slideshare

How to do more with IBM Connections through integration and expansions

Runar Brastad from Item consulting did a very good presentation on how you can use the very open APIs in IBM Connections and the Social Business Toolkit to both fetch data from Connections, as well as post to Connections from external sources.

This was a very interesting session, and I got several ideas that I’m testing these days. The plan is to replace our intranet with IBM Connections, and use the API’s to fetch data on to our own custom made start page, as well as to information screens that are in place all over our company.

And that was it. Phew!

So, How About that IBM Verse?

May 18th, 2015 | Posted by elfworld in Domino | Email | IBM | Notes - (8 Comments)

IBM finally released IBM Verse on the world back in April, after much hype beforehand. In short: IBM Verse started out as IBM Notes 10 but evolved into a web mail client which offers a whole new way to sort, search and keep track of emails, appointments, contacts and content. This video gives a nice demonstration:

I’ve got an IBM Verse account, but since it’s not integrated into our solutions at work, nor with my private email, I really haven’t used it that much. The strength of IBM Verse is that it’s tightly integrated with IBM Connections and IBM Sametime. All are tools that we use at our company.

At work we are using IBM Notes 9.0.1 for a lot of things, including email and calendar. However, I’ve been testing the Outlook 2016 client, and it blows Notes mail out of the water. It’s really, really good. Outlook calendar has been better than the Notes calendar for years, but even the email part is now quite excellent in Outlook. Also the web version, not to mention the mobile app, are very good.

Why am I mentioning this? Because the integration between Outlook, Skype for business, Sharepoint and other solutions, combined with their new mobile client will make it even harder for IBM to both counter the moving that a lot of companies are doing from IBM to Microsoft. It will also be much harder to convince new customers to move over to IBM.

In that light, it’s not a smart move to:

1) Not deliver what we were promised with Verse (as this article from Red Pill points out).
2) Still use the standard web version of the calendar instead of the new Verse interface.

No matter how much I love Domino and old IBM products, the world is moving on. And I’m an atheist when it comes to my tools. If MS comes up with a better client, with a good mobile app as well as a nice web interface, I can’t keep my users in the dark. Especially now that we are moving our Notes applications to the web, where we only use the .nsf files for data storage while the web interface are running on other platforms. We are also contemplating moving from Sametime to Lyn…sorry…Skype for business, but IBM is actually doing an effort to keep us on Sametime.

IBM has a lot of challenges ahead. IBM Verse shows good promise, but promise ware is not good enough. The only reason Microsoft got away with promise ware for so long was that they managed to get into a monopoly situation in a time where that was actually possible.

ISBG Day 1

May 28th, 2013 | Posted by elfworld in IBM | ISBG - (1 Comments)

I attended the ISBG (IBM samhandling brukergruppe), formerly known as the Norwegian Lotus user group, at Farris bad (a spa and hotel) in Larvik on Wednesday and Thursday.  This was the first time I attended the group’s meeting, even if my previous employers have been members.

I didn’t get to see much of Larvik, but the hotel, Farris bad, was a really nice place. My room was directly above the sea, and I fell asleep, and woke up to the sound of waves crashing onto the shore and beach.

From Lotus Notes to IBM’s Platform for Social Busniess – the journey continues

farris bad

Farris bad

Michael Wuerdemann from IBM started his presentation by showing a commercial from IBM about their commitment to social business. When the video ended, the Lotus logo appeared. This took quite a few people by surprise, but that’s when the ball was dropped: The commercial was ten years old.

Michael did this to show that IBM’s commitment to social is not something new, they’ve been focusing on this for a long time. He then showed IBM’s newest commercial. It’s not half as catchy as Microsoft ‘s commercial for Windows 8, but the point is that IBM is thinking social solutions, and not technology and platforms.

He pointed out that users are used to social tools in their private life, and that they expect this at their workplace as well. The problem, he said, is that workers are often ahead of their companies, and they start sharing business sensitive information on Facebook, Yammer and other social networks. IBM’s solutions can meet this problem.

Of course he also mentioned IBM’s cloud business, which also has a center in the EU now. IBM gives you the possibility to either run your own private cloud on your premises, or normal cloud computing.

He then moved on to comparisons between Notes/Domino vs Micosofts’s solutions. IBM has finally coughed up the Domino Migration tool for migrating from Exchange to Domino, but I haven’t heard non biased information about this tool yet. It will also be possible to use REST to access Notes databases. Maybe I misunderstood him on this, and it’s already possible. I haven’t tried it, but if true, it’s certainly a huge leap forward.

Before the break he talked about how Quickr had been an attempt to meet the bad feedback Files got in IBM Connections, something I myself have complained about (look for a future blog posting about this). This had been a mistake, according to Michael, and now that Quickr is shut down, Content Manager for Connections is what IBM will offer Quickr customers.

A Day in the Life of an IBM-er
After the break he showed us how an IBM-er works with Connections, and how Social Mail makes it easy to integrate Notes with Connections. I saw to my great satisfaction that everything he showed us are tools and methods we use at Brunvoll every day.

Teamstudio Unplugged
Arshad Khalid of Teamstudio showed us some very impressive mobile solutions for Notes databases. This is where I want Brunvoll to go. The possibility for working offline, and then synchronize any changes back into production, is something that we are in severe need of. Especially since our offline replication has become very complicated.

As Easy as Lego – Put it All Together Using a Widget Framework on Domino
Henrik Winkel from Opus Neo demonstrated the Neo dashboard, and how you can utilize and construct Widgets from sources like Notes applications, RSS feeds, blogs, video and IBM Connection. This is stuff I know quite a lot about, but it was nice to get a demo of the dashboard product.

Back to the Future: Understand and Optimize Your IBM Notes and Domino Infrastructure
I like Panagenda and their products, and I’m planning to test the Marvel Client in for pushing out Notes clients and policies.

The presentation was solid and about how you should go through your current infrastructure before planning for the future.

ISBG CSI4.0: What now? – Info and Team Activity for Everyone
First we were treated to a slightly confusing horror film about who killed Lotus, something that would have gone well together with my “RIP Lotus” badge. I’m not quite sure what the movie had to do with the assignments we were given.

The assignments were fun, though, and one member of my team surprised me with the facial recognition app on his Iphone. It recognized a young Freddie Mercury based on not much more than Mercury’s right eye. Impressive.

Spa & Relax
We now had two hours where we could enjoy the spa, something I didn’t. I went to the gym and lifted weigts before dinner. Maybe next time.

Dinner
We were treated to a three course dinner that was delicious. The prizes from the competition was handed out, and I just don’t understand how the points were calculated, considering that my team had answered more questions than the three teams that won. I think I’ll have to check the bank statements of that jury…

After several hours of magic tricks, good food and nice company, I threw in the towel around one o’clock. I fell asleep to, and woke up to, the waves hitting the beach. Wonderful.

Here’s my summary of Day 2.

A New Chapter

March 29th, 2013 | Posted by elfworld in Meta - (0 Comments)

IBM Notes and Domino Social Edition logo
Welcome as I start a new chapter in my blog life. I’ve decided to start blogging the personal stuff and various opinions that I’ve got (and I’ve got plenty) in Norwegian. I will do this in my Norwegian blog. My old blog is now archived but is open for all to read.

In this blog I will concentrate on technical stuff I like. First and foremost about IBM’s Domino platform, IBM Sametime and IBM Connections. But I will also blog about programming, web technologies, social business, social media, photography and of course my brilliant (*cough*) user tips for Lot..sorry, IBM Notes. My plan is to learn Xpages during this year, so I will post about that journey as well. I will also post about tips, tricks and problems I’ve got with Lotusscript, php, JavaScript, CSS, HTML and similar fun stuff.